Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
28. november 2022

I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.

Lauren Jewel
USA
30 minutter bruger appen
Rivo svarede 28. november 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

9. december 2022

Before finding Rivo, I went through most of the other apps with popup solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch, Jel helped me out very quickly during the setup process. I am happy to make a recommendation!

DK medical
Tyskland
Cirka en time bruger appen
Rivo svarede 12. december 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

11. marts 2023

Rivo Saved my time in many ways, and customers love using discount codes for purchases. Their customer service is the fastest I ever see. Thank you again, and keep it up. Recommended for people without any experience of coding and small businesses

Kepia Pet Shop
Storbritannien
5 måneder bruger appen
Rivo svarede 13. marts 2023

We're delighted to hear that our platform has helped you save time and that your customers are enjoying the discount codes. We're also proud to have provided you with excellent customer service as we strive to provide fast and efficient support to all of our customers. We appreciate your recommendation and are always here to help you and your business grow.
Thanks, Kevin

27. april 2023

The Rivo app is an excellent choice for anyone looking for an email pop-up solution for their Shopify store. With its user-friendly interface and customizable features, you can create attractive and effective pop-ups in a matter of minutes. Customer support is also exceptional, Arianne REALLY gives you an amazing support with quick and helpful responses. Overall, I recommend Rivo to anyone looking to increase their email conversions.

Box Encantado
Brasilien
En dag bruger appen
Rivo svarede 28. april 2023

Thank you for sharing your wonderful experience! We're happy to hear that you find our app user-friendly. Our team is committed to providing excellent customer support. We appreciate your recommendation and look forward to continuing to help your business succeed. - Lea, Rivo Support Manager

13. november 2022

Chat was super helpful and quick so I see why so many people use it! I like the option of percentage or amount and the fact that you can add your own logo. I am a sucker for these sign ups on other websites so I wanted to incorporate my own!

Live Intentionally by Adriana
USA
4 måneder bruger appen
Rivo svarede 15. november 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

22. november 2022

We were looking for a simple but effective pop up app to help grow our email subscribers, and that's exactly what we got. The added bonus was the absolutely fantastic customer service on the chat function, it made everything even simpler and we can't thank you enough. Highly recommended

SUP Foods
Storbritannien
3 måneder bruger appen
Rivo svarede 22. november 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

26. april 2023

Wow, I've never experienced such AMAZING customer service before and what makes it even more amazing is not only this app is FREE but they helped me to customise it exactly how I wanted with custom css and that of course is using their valuable time! You guys are INCREDIBLE!

URBAI WALL ART
Australien
3 dage bruger appen
Rivo svarede 28. april 2023

Thank you for taking the time to share your experience with us! we're thrilled that we could assist you in customizing the app to your liking. Thank you for your kind words and for using our app - we truly appreciate your support! - Lea, Rivo Support Manager

27. juni 2023

I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!

Sweet Southern Gals
USA
44 minutter bruger appen
Rivo svarede 29. juni 2023

Thank you for your kind review! It's great to hear that our team was quick to reach out and answer all your queries. We're always here to assist and provide top-notch support for your store! 🎉 - Lea, Rivo Support Manager

2. oktober 2022

Very easy to use. Most of all, my cx support was Phenomenal! Arianne really engaged with me, made my initial experience actually fun and put an all-day smile on my face! Nothing makes a business better then the customer service you receive! Thank you Arianne!!!! Here's to hoping I get you again in chat!

InfinitiOnline
USA
5 måneder bruger appen
Rivo svarede 3. oktober 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5. juli 2023

Super Awesome experience! Pete helped me out big time and even made suggestions that would help me with the look of my store. I am a newbie, so all the information he provided was much needed. Thanks again!

Belle Book Studio
USA
En dag bruger appen
Rivo svarede 7. juli 2023

Thanks a ton for the awesome review! Happy to know we could be of help. Thanks for choosing Rivo! 🙌 Don't hesitate to reach out if you need any more help!
- Lea & Rivo Team