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The experience with this app has been excellent so far, what more can one ask for. Customer service is very kind and helpful. Pete was very pleasant to chat with and get some stuff figured with my backend. 6/5 stars
We're so delighted to see that you had an excellent experience with us! We're always striving to help you and your business succeed! All the best, Kevin
Just started using it, easy to set up, customer service was quick and simple! Thanks so much Vicky! :)
Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Cheers, Kevin
I'm still setting up at the moment, everything seems pretty intuitive and easy to figure out so far. I couldn't wait to review the customer service support. It's after midnight where I'm at, and I actually chat with a real person! I got to speak with Mica, who was extremely quick to respond and more than helpful. Mica was very supportive of my store and even went so far as to support my business by following on social media and complimenting my artwork. I really appreciate the gesture and the fact that they remove the marketing tags from their popups for free. Mica was extremely kind and generous, and it shines through in their business model too. Well done.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I recently launched my new Shopify store to sell my handcrafted products. I'm OK with technology, but I'd rather spend my time working on my craft, so I look for partners to help me run a great site. Rivo's product are great, but more importantly, the support I received from Lance was incredible! He was friendly, thoughtful, and helped me get two Rivo apps running on my store with no hassle. Thanks for your care and help, Lance!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Much appreciated, Kevin
Paul was very friendly and helped with removing the powered by Rivo logo and enabling the custom CSS.
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊
Cheers, Kevin
This tool is too convenient to use，The operation is simple and does not need to understand the code at all.If you have a need, you can fully believe it.
Right on! Please let us know if you have any questions or if you encounter issues along the way. Our team here at Rivo is happy to help out in any way we can. 😊 Cheers, Kevin
Initial set up was easy and Jel was friendly and helpful. Will update review after using for a few weeks.
Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Best regards, Kevin
Pete was awesome. Very fast and friendly! My question was answered very quickly, and Pete threw in a couple of upgrades to the account that I wasn't expecting. Highly recommend!
Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin
Quick answer and professional support, transparency, great service. 5 stars customer care. Just what I was looking for. Thank you!
Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Fast, friendly and helpful! Happy I decided to use EMAIL POP UPS. This app is very easy to use. Thank YOU!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin