Rivo Popups ‑ Email Pop ups , 3.907 anmeldelser
Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin
Pete was very helpful when it came to customising the features of our pop up, however the app does have limitations.
We're sorry you have experienced some limitations with the app. We understand that every business has unique needs and preferences, and we strive to provide a customizable and flexible app that meets those needs. However, we also acknowledge that there may be some limitations to what the app can offer.
We value your feedback and would appreciate it if you could provide us with more details about the limitations you experienced so that we can work to improve our app in the future. Please don't hesitate to contact our support team if you have any further concerns or questions.
Thank you for choosing our app and for sharing your feedback with us.
Best regards,
Kevin
when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.
Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin
Great customer support by Abbie! quick replies and help. precise and to the point, Recommended apppp!
Thanks so much for the review! Our goal is to exceed your expectations, and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin
Everything was great thanks to Paul.
Quick support from Rivo, and a great attitude as well. I will continue using this app.
Thanks so much for the review, Pax & Beneficia Coffee team! We'd like a chance to see how we could have made your experience a 5-Stars. Or if there's anything we can help you with, please feel free to let us know. 🙂 Best regards, Kevin
Great app, easy to use and customise. The customer service was very prompt and helpful. Would recommend!
Thanks so much for the review! We'd like a chance to see how we could have made your experience a 5-Stars and any feedback you have for us. Or if we can help in any way, please feel free to let us know. Best regards, Kevin
The staff are super helpful and very accomodating and I really am grateful for their service. I would like to see in the near future, the ability to link an MP3 file as a freebie for an opt in. Thanks to Betty and the team great work.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin
God oplevelse. Jeg skulle bruge et pop-up til min webshop, og her var Rivo nem og brugervenlig. og tak for hjælp til Betty!
Vi er glade for, at du er vild med vores tjenester indtil videre! Fortæl os, hvordan vi kunne have gjort din oplevelse til en 5-stjernet, og vi ville være glade for at imødekomme! Venlig hilsen, Kevin
I haven’t used the app yet but it seems convenient for e-commerce websites. The person that assisted me did a great job of explaining and advising.
Hi Velvet Liberty team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.
We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin