Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
15. marts 2024

very high quality, super good customer service team aswell they responded very fast :)

Briloe
New Zealand
3 dage bruger appen
TYDAL svarede 18. marts 2024

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team

21. marts 2024

Simple and easy to use and customize. Great for beginners.

Essence of Zen
USA
Cirka 4 timer bruger appen
TYDAL svarede 25. marts 2024

Thanks for your feedback! We're so glad to hear our app is user-friendly and helpful for beginners. Here to support your journey anytime!
- Kevin & TYDAL Team

2. februar 2024

So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!

21Five Bookstore
Canada
Cirka 18 timer bruger appen
TYDAL svarede 5. februar 2024

Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

4. august 2022

First time using this app. Thank you for the support team very responsive and helpful. Can wait to explore it more

MARLENE
Malaysia
Mere end et år bruger appen
TYDAL svarede 11. august 2022

Hi, MARLENE team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin

2. juni 2022

Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.

Amber Botanics
Australien
Mere end et år bruger appen
18. juli 2022

Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!

MesquiteAcres
USA
Mere end et år bruger appen
TYDAL svarede 18. juli 2022

Hi MesquiteAcres team,

Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned!

Cheers,
James

9. september 2022

So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!

FreckledFoxCompany
USA
Cirka et år bruger appen
TYDAL svarede 9. september 2022

Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin

26. maj 2022

I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.

Joitoyz
USA
Cirka et år bruger appen
26. marts 2023

Great and quick support, Pete responded quickly and provided all the info I needed. There aren't many design options without css knowledge, but great interface and easy integration.

SecAnd
Israel
12 måneder bruger appen
TYDAL svarede 26. marts 2023

We are delighted that we were able to provide you with great and quick support and that you found our interface easy to integrate. We also appreciate your feedback regarding the design options and will take this into consideration as we continue to improve our product. Thank you for choosing our app!
Much appreciated, Kevin

17. maj 2022

I used this app to add promotional emails for my store, I enjoyed how I was assist with completion of the download. the agent went above and beyond what was needed to complete this process. I appreciate the Quilty of service

I AM II
USA
12 måneder bruger appen