Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
7. juni 2023

I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.

Rodner Figueroa
USA
7 måneder bruger appen
TYDAL svarede 9. juni 2023

Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager

17. september 2022

Just starting out and so far, this app is super easy to navigate. Yaci was super helpful answering my questions as well. Can't wait to relaunch my store!

Aikovia
USA
7 måneder bruger appen
TYDAL svarede 23. september 2022

Hi, Aikovia team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

7. december 2022

I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.

VCurv
USA
7 måneder bruger appen
TYDAL svarede 19. december 2022

Hi VCurv team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

31. marts 2022

Great enthusiasm Lance. You don't see that any more in customer service so it was appreciated. Keep up the good work.

PowerSportsXpres
USA
7 måneder bruger appen
18. juni 2022

The customer support is great and the app serves it's purpose. However although there is custom CSS options, I wish there was more customization options without the use of code.

Vercanti
Canada
7 måneder bruger appen
9. april 2022

Lance was the da bomb! He took care of my concern quickly with no hassle and was very polite and enthusiastic!

Chic-Candy
USA
6 måneder bruger appen
14. juni 2022

Betty fue muy amable con su atención durante mi uso con la aplicación. Un placer contactar con ella y solucionar los problemas

Hola Princesa
Spanien
6 måneder bruger appen
TYDAL svarede 14. juni 2022

¡Gracias por tomarse el tiempo de su día para dejarnos una evaluación! Nuestro equipo aquí en Rivo siempre se esfuerza por superar sus expectativas, por lo que si hay algún comentario específico que le gustaría darnos que nos hubiera otorgado una calificación de 5 estrellas, envíenos un mensaje a través del chat y estaremos encantados de verlo. donde podemos mejorar. Todo lo mejor, Kevin

27. juli 2022

The app is excellent and can be customized as much or as little as you want. Customer service was even better.

Ettos.co
Colombia
5 måneder bruger appen
TYDAL svarede 28. juli 2022

Your review means the world to us! 🙂 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Best regards, Kevin

27. oktober 2022

Lance was very helpful in the customer service chat and the function of the service itself is very simple for my website and exactly what I need!

Snails Clothing
Canada
4 måneder bruger appen
23. november 2022

It seems to be working great so far. I really like the customer service offered and the fact that it is a free widget.

Made For Him
Storbritannien
4 måneder bruger appen
TYDAL svarede 23. november 2022

Thanks so much for the review! We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or if we can help in any way, please don't hesitate to let us know. Best regards, Kevin