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I just setup the app and ask a few simply questions on the help chat. I think the app is very good and the customer support was great. I appreciated the help, fast response and a great app.
Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. Best wishes, Kevin
Jamie, went above and beyond to answer my questions, super helpful and truly excited to see what the app offers. So far so goo. Looks great on my shopify storefront.
Thanks Jamie!
Thanks for the positive feedback! We're glad you're finding the app helpful and are excited about what's to come. Happy to help anytime!
- Kevin & TYDAL Team
Paul was incredibly sweet and helped me my request to hide Rivo from the popup. He even gave me a complimentary upgrade by adding some other features. I did not expect that support from Rivo would be so fast and efficient. They really exceeded my expectations.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I installed the app, got it working and customized thanks to all the great customer service from Pat!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Customer service is great, app is seamlessly working :) Also no need to mention the price policy of this app!
Awesome! Thank you so much for the 5-stars! Best regards, Kevin
vous êtes professionnelle et à l'écoute. vous êtes rester j'jusqu'à la fin de mon problème. vraiment je recommande Thérèse et j'espère l'avoir a chaque fois .
merci à toi
Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. 🎉 Bravo, Kévin
this app has the functionality i want to entice customers with discounts. vicky assisted me in setting it up and was very helpful.
Awesome! We are always here to help and super excited that our app has the functionality you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Ho installato l'app per Shopify e Sam è stato di ottimo aiuto per la configurazione delle impostazioni, molto disponibile e mi ha dato anche dettagli utilissimi per la mia attività! A presto Sam!
Grazie per la tua recensione! Siamo davvero lieti che la nostra app possa aiutarti a semplificare le tue impostazioni e fornire utili approfondimenti aziendali. Non vedo l'ora di aiutarti di nuovo presto!
-Kevin e la squadra TYDAL
Paul verified our store in seconds. Did us a biggie by adding a new feature too. Customer Service is AMAZING. The app does exactly what it needs to do.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Really easy to set up and clean interface. Pete in customer support was super helpful and responded quickly to any questions that I had
Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin