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I contacted your help centre and Paul was my contact. He was very helpful, infact, extra helpful to assist me. I wish all contact persons are like Paul. Thank you Paul.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
I had some questions regarding the app, and Abbie was extremely helpful, and even added a tip to add my favicon, which I had forgotten. She answered all my questions, and provided extra links to explain things further. Great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Até o momento gostei bastante, dá para editar diversas coisas. E o atendimento via chat é excelente!
Fico feliz em saber que você gostou do aplicativo até agora! 😊 Se precisar de alguma coisa é só avisar. Atenciosamente, Kevin
Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.
Thank you for your kind words and for recommending us to the community. If there's anything else we can do, just let us know. 😊 Much appreciated, Kevin
I just had a chat with Paul- he was such a great help! Very friendly and professional. Not to mention SUPPORTIVE! he complemented my shop and followed us on Instagram!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Really good app! Amazing customer service too! Very straight forward to use. very fast response with customer service team also!
So pleased that you like our app and services! 🙌 Thank you for the wonderful review! Cheers, Kevin
Really great service, no complaints about the app! Easy to use interface and help is there when ever needed.
We are so thrilled that you are happy with our services! 🤩 Thank you for the positive 5-star review! We truly appreciate you using our app. Much appreciated, Kevin
Does what I want and is easy to set up and use. Customer service is always quick to help and friendly.
Thank you so much for the feedback and 5-Stars! We're so glad you love our customer service and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Cheers, Kevin
Customer Service is amazing! They are there when you need them. This app provides great pop ups. Just what I had expected. 10/10 recommend!
Thank you so much for your kind words! Glad to hear you're enjoying the app as well our support. Your recommendation means a lot! 🎉
- Lea, Rivo Support Manager
Paul was so quick and on the ball with helping me. Paul really knows the platform and had all the right answers and even work arounds needed to get the job done! It was all very quick. Highly recommend!
Thrilled to hear that you got the quick and effective help needed! Your review and recommendation mean a lot to us. Thanks a lot!
- Lea & Rivo Team