Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
5 de abril de 2024

Very easy and useful application, great customer service. Highly recommended!

Adaptoheal
México
Alrededor de 2 años usando la aplicación
TYDAL respondió 8 de abril de 2024

Thanks a lot! We're thrilled you found our app easy, useful, and our service great. Your recommendation means the world to us!
- Kevin & TYDAL Team

8 de marzo de 2024

The app is absolutely brilliant, does exactly what it says on the tin, and more, support staff are amazing, especially Jamie, very helpful and extremely friendly, thank you so much!

In-Outdoors
Reino Unido
5 meses usando la aplicación
TYDAL respondió 11 de marzo de 2024

So glad you're loving the app and found our support amazing! Your appreciation means the world to us. Thank you for the wonderful feedback! 🌟
- Kevin & TYDAL Team

29 de marzo de 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

My Store
Estados Unidos
5 meses usando la aplicación
TYDAL respondió 1 de abril de 2024

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊
- Kevin & TYDAL Team

29 de marzo de 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Born to be Free
Estados Unidos
3 meses usando la aplicación
TYDAL respondió 1 de abril de 2024

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊
- Kevin & TYDAL Team

7 de febrero de 2024

Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!

Ivy & Belle
Australia
Más de 1 año usando la aplicación
TYDAL respondió 13 de febrero de 2024

Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊
- Kevin & Rivo Team

31 de enero de 2024

Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!

Idaho Soap Company
Estados Unidos
7 meses usando la aplicación
TYDAL respondió 2 de febrero de 2024

So happy our chat support got your issue solved quickly! We're here to make things smooth and easy. Thanks for the shout-out! 😊
- Kevin & Rivo Team

18 de febrero de 2024

This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.

NTO
Países Bajos
3 meses usando la aplicación
TYDAL respondió 19 de febrero de 2024

So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else!
- Kevin & TYDAL Team

20 de abril de 2024

Awesome support. Fixed also my popup window and removed the rivo logo. IM pleased with the support.

Inna Mode
Reino Unido
11 meses usando la aplicación
TYDAL respondió 22 de abril de 2024

So glad to hear you're pleased with our support and that we could fix your popup window! Thanks for sharing your positive experience! 😊
- Kevin & TYDAL Team

7 de enero de 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Dragon Design House
Alemania
Alrededor de 1 año usando la aplicación
TYDAL respondió 12 de enero de 2024

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback!
- Lea & Rivo Team

21 de marzo de 2024

Needed help so used the chat and spoke to Jamie and she was incredibly helpful, highly recommended!

Fanattik-Trade
Reino Unido
Más de 1 año usando la aplicación
TYDAL respondió 25 de marzo de 2024

Thanks for the high recommendation! We're thrilled you found our chat support so helpful. Your satisfaction is our top priority. Reach out anytime!
- Kevin & TYDAL Team