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Definitely a must-have app. Quick response and Betty went over and beyond on helping me out with an issue I had.
We truly appreciate you using our app, and thank you for taking the time to leave a 5-star review! 🌟 Much appreciated, Kevin
Guter Support, schnelle Antwort. Mein Problem konnte behoben werden, danke für die Zusammenarbeit. LG
Schön, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. Vielen Dank für die netten Worte und 5 Sterne! 🌟 Prost, Kevin
i like the customer service, very good. Pete was fast & efficient, very superb customer service. i may try the other apps if the popups work well :)
Thank you for sharing your experience! Our team strives to provide fast and efficient service. We hope you'll be pleased with the popups too. Thanks for your feedback!
- Lea & Rivo Team
The app is very good and the support team are really kind and helpful ( Ms.Alex). I reccomand this app for upsell!
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Perfectly does exactly what I need it to do, simple, easy and intuitively, and Paul was such a great help!
Wonderful! We are always here to help, and super excited that our app does exactly what you need it to do! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin
So far it's been a breeze to set up and the customer support from Abbie was amazing too! Definitely would recommend
So glad that you like our app's setup process. Thank you for leaving a 5-star review and recommending us to the Shopify community! Best regards, Kevin
Tested it and all work fine. Easy to remove the "By Rivo" with a chat.
Awesome! Thanks so much for the 5-star review!
Cheers, Kevin
Best app on the market, with FAST I mean really FAST customer support!
there's many different features that u can choose from too!
This review made our day! ✨ Thank you so much for the kind words, and we are here anytime you need us. 🤩 Cheers, Kevin
App de lujo, gratis, funciona perfecta y la atención es espectacular y rápida. yo la instalo en cada una de mis tiendas online 100% recomendado!
Muchas gracias por usar nuestra aplicación y recomendarnos a la comunidad. Si tiene alguna pregunta o experimenta problemas en el camino, no dude en hacérnoslo saber. Siempre estamos aquí para ayudar. Todo lo mejor, Kevin
My CSR Pete was quite patient in his responses. Rivo has invested a lot in the email popups and it being completely free has the CSRs even more enthusiastic to assist.
Highly recommend.
UPDATE: THEY ARE WORTH EVERY PENNY YOU MAY THINK OF SPENDING ON OTHER APPS!
I had a little glitch and my CSR- Pete had to contact the tech guys and made sure it was fixed. Shout out to Lea for stepping in while I thought I was left to crickets.
Every product can be elevated if you just go the "extra." For Rivo, that extra is in Customer service and they represented well. I hope they keep this culture.
We are proud to offer our email popups completely free of charge, and we appreciate your recognition of our investment in this product. It is our goal to provide our customers with the best possible experience and we are glad to hear that our CSRs are enthusiastic in assisting you.
Best regards, Kevin