Reseñas (4.625)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
2 de diciembre de 2022

Abbie was a great help and really made this app experience better in so many ways. I am excited to start using this app and Abbie just made it that much better.

Fitness Subway
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 2 de diciembre de 2022

We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

13 de julio de 2022

So helpful and the customer service was fast and easy. The pop up seamlessly installed and works well to capture users.

thecalmcaterpillar
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 13 de julio de 2022

We appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

22 de junio de 2022

Abbie was extremely helpful. She provided me with answers to my questions and also offered me a few links to guide me on how to add pre-made links. I've been getting little to no help from other places but I did not feel that way here. Thanks Abbie

GigiForTheWin
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 22 de junio de 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

11 de noviembre de 2022

She helped me get my request done fast didnt have to wait in the chat long with no answer. She gave me tips for my store and helped me create my first opt-in. Thank you so much for making it easy.

LFTVET
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 14 de noviembre de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

4 de marzo de 2023

Jel provided great support via the chat and suggested other easy improvements for my shopify store. Thank you!!

Golden Coyote Jewelry
Canadá
2 meses usando la aplicación
TYDAL respondió 6 de marzo de 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

27 de diciembre de 2022

At first, I thought when I send out a question, it would take forever to receive an email. However, after sending out questions, I got a reply in less than a minute. It's still baffling me how they do it. Additionally, Pete was the one who answered my question. After that, he went on to give me additional advice for my website. Amazing customer care. The pop-up is also really easy to set up. However, I recommend adding a feature where it's possible to remove the no thanks button as some websites would want an email 100% of the time. Other then that, everything is amazing. Will reccomend.

Aimantegifts
Singapur
2 meses usando la aplicación
TYDAL respondió 27 de diciembre de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

7 de diciembre de 2022

This app is amazing for all the free feature they offer! i was assisted by Abbie and she was amazing at helping me out and even giving a small suggestion to my shoplifty store for better customer retention. She rocks!

BRIGHTBEANIES
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 7 de diciembre de 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

14 de noviembre de 2022

This app is great at capturing emails when customers first enter the site and the customer service goes above and beyond.

Wickedly Clever
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 15 de noviembre de 2022

So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

9 de octubre de 2023

GREAT ! Even online, you can tell she is a nice person. Bye

Boutique les copines
Canadá
2 meses usando la aplicación
TYDAL respondió 13 de octubre de 2023

Thanks for the feedback! Glad we could help. Please feel free to reach out anytime. Have a great day!
- Lea & Rivo Team

13 de julio de 2022

L'application est simple d'utilisation et propose tout ce qu'il faut. Betty a été d'une grande aide et a même ajouté plus de fonctionnalités gratuitement. J'ai apprécié sa gentillesse et sa rapidité. C'est agréable de se faire accompagner comme cela sur sa boutique.

Maison Claudia
Francia
2 meses usando la aplicación
TYDAL respondió 13 de julio de 2022

Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin