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Jamie was great and extremely helpful in setting up my email pop up. I would highly recommend!
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team
It's very very nice app. And very quickly and kindly answer. Thank you so much. I recommend this app.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Molto semplice l'utilizzo e l'editing dell'interfaccia per il popup, molto più di altre app a pagamento... ottimo supporto tecnico.
Grazie mille per aver scelto la nostra app! Siamo così felici che tu lo ami. In caso di domande, non esitare a contattarci in qualsiasi momento. Siamo sempre qui e felici di aiutarti. 😊 Ciao, Kevin
Fantastic app easy to use even for someone like me !!!! ABBIE was/is fantastic and so helpful ...walked me through it and even gave me some pointers on our website
thank you very much
Awesome! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin
Top Service! Hat mir bei meinem Anliegen sehr geholfen. Sehr zuvorkommend und wirklich nett. Weiter so.
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind. Vielen Dank für die 5 Sterne und deine lieben Worte! Wenn wir sonst noch etwas tun können, um zu helfen, lassen Sie es uns jederzeit wissen. Tschüss, Kevin
I haven't been using the app very long as I am new to Shopify but the experience I have had with the app and the customer service team has been next to none, super easy and simple to use great for generating first time customers and the customer service team, are so lovely and happy to help! Pete has been so helpful and patient with me and come back to me to quick!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Abbie was very responsive & helpful. She was quick to offer help & even offered some additional suggestions. Great service!
We're so excited that you love our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
So far, so good.
We are a new customer - just added Rivo app to our Shopify store this week.
Already we can say that customer support has been amazing.
Web Chat with Pete from Rivo this afternoon - rapid response via chat in the Rivo app.
Pete was super friendly, helpful, polite and efficient.
Thank you to Pete and the team for your support.
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin
I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Super easy to use and fantastic customer service. Had a quick question and Abbie went above and beyond to help me out. 10/10 highly recommend!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin