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I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!
Support of this app is really great, especially Maria! She went beyond my request to enable the Custom CSS feature. I recommend these guys and the app!
We're so happy to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I used this app to create discount popups on my store and increase customer subscriber list for future email marketing. The customer service agent, Pete was of tremendous help with my questions
Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. 🍻 Cheers, Kevin
I will use this app to generate leads for my online organic dog biscuit biz. Pete was a gem. Very helpful
Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
Prompt replies. Removed the branding for me from my pop up form in no time! Happy with their customer service
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin
Tutto perfetto, Betty del centro assistenza è stata gentilissima! Lo consiglio a tutti! Sono molto versatili
Grazie mille per la recensione positiva e per averci consigliato alla community di Shopify! 🙌 Ti auguro il meglio, Kevin
Appreciate and praise the execution ability of the team members, which helped me solve a lot of problems.
Thank you for your kind words! We're thrilled we could help solve your problems. Our team is always here for you. Your success is our success!
- Kevin & TYDAL Team
Paul made my day! Super efficient and very friendly service. Apps does exactly what it states. Thank you
Awesome! Thank you so much for the positive 5-star review! Cheers, Kevin
The service I received was great! My experience with Abbie was just great. I even got great recommendations for my business ontop of the help I was asking for!
We're so happy to hear that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be delighted to lend our hands anytime. 😃 Thanks, Kevin