Reseñas (4.653)
Refinar
-
Por calificación
Customer Service was beyond helpful. Jel's kindness was wonderful! She took care of what needed to be done in a very timely manner.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Best app for subscribe pop-ups. The wording and color of window can also be customized. And it's free! This is exactly the app I wanted. Great support of Paul to help me with the set up. Very kind & helpful assistance. Highly Recommend ！
Wonderful! We are always here to help and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
I honestly can't believe the customer service that I have experienced. I spoke to Yaci who is literally the most helpful and efficient customer service person I've ever encountered in my life. The app seems pretty good. I haven't been using it for long but it seems to be doing exactly what it's meant to be doing. If the functions of the app are half as good as Yaci's customer service it'll be fantastic!!!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Yaci's help was quick and to the point, she also gave some tips, thank you Yaci. Thank Rivo for making the app free. update:
Got another help from Betty this time, again it was super quick and to the point, thank you Betty.
We really appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin
Betty is amazing, super speedy, polite and efficient. Something that's far to hard to come across these days. Give her a raise
So glad to hear you had a 5-star experience chatting with us! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin
Easy to use and awesome customer support! You can customize your pop ups a lot and the app streamlines the process of creating discounts. Worth checking their other app too!
Thanks for sharing your experience with our app! We're thrilled to hear that you had an awesome experience with our customer support. Our team is always here to help if you need anything! - Lea, Rivo Support Manager
Very helpful in guiding! Much needed help that I needed with no experience at all and they are very polite as well
Your feedback means the world to us. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin
Works great! Shoutout to Paul for the help. It was easy to setup and will be great for my store in the future.
Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin
I worked with Abby from Rivo and she was so helpful and handled everything extremely fast. I barely have time to do any of this setup myself and this was a total breeze. I am appreciative of Abby's help!
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
All the best, Kevin
Paul was very helpful in verifying the app and made additional recommendations to assist with our store.
Thank you so much for your kind words! It was a pleasure working with you and we're glad we could be of help. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager