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Marianne was great and understood the assignment. She also let me know about the loyalty program to help maintain customers as well. Great job!
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin
Pete from customer service is amazing!!! He helped me so fast and didn't try pressure me into buying something!
Thank you so much for leaving a 5-star review! All the best, Kevin
One of the easiest pop up apps I’ve used! Paul was super helpful and such a fast reply! Super friendly and bubbly as well!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!
Hi, Rustic Smoke Candle Co. team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin
Mica was very helpful in helping me with setting up the Rivo app on my website. I thank you for the beautiful app.
Thank you so much for the feedback and 5-Stars! We're so glad we were able to help with the setup process. 🤩 Let us know anytime if there's anything else we can do. We are always happy to assist you! Much appreciated, Kevin
I think this app is really great, very simple and easy to use, and Arianne's customer service is very attentive to me, I really love this app and recommend it.
Thank you for the kind words! Happy to hear that you found it simple and easy to use. We're also glad to hear that our team provided excellent customer service. We hope you continue to enjoy using our app! - Lea, Rivo Support Manager
I would recommend this app for users in the future as it is a very useful tool, giving shoppers or site visitors a chance to share there information if finding a subscription option on your page isn't very easy. If you're put in touch with Pete, I know you won't be disappointed as he is very nice and helpful with anything you need. He was also able to offer me a couple of very helpful tips for our store to make it look more professional.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! If there's anything else we can help you with, just let us know. Cheers to success to you and your business! All the best, Kevin
Easy to install, simple to use and excellent customer service from Ryan. I would recommend this app.
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
Arianne is extremely responsive and helpful right from the beginning. I am looking forward to working with her again! Highly recommend
Your kind words mean the world to us! Thank you so much for the 5-stars and for recommending us! 🤩 All the best, Kevin
The customer service is outstanding, Arianne went above and beyond to help me with anything and everything! Very worth!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. ✨ Best wishes, Kevin