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Yaci was an amazing help for me, I got a lot more out of the chat than I expected and she was extremely helpful and supportive. Going the extra mile to help me improve my website. She is very great at her job, thank you Yaci !
It's music to our ears that you are happy with our customer support! If there's anything else we can do, just let us know. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin
Super nice and easy to install- Jel was very helpful setting everything up for me. The menu looks easy to use and I'm looking forward to seeing how it preforms.
It's music to our ears that you are happy with our app and services. If there's anything else we can do, just let us know anytime. Thanks, Kevin
So easy to install and use. The customer service is amazing! Shout out to Jel for being so helpful and insightful. I would recommend this app to any business! :)
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.
We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin
Everything works perfectly. This app is very useful. Loved the customer service, super fast and kind!
We're so excited that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
First time using the app. Seemed user friendly. Reached out to customer service to ask some questions and they were very helpful and quick.
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Everything was great thanks to Paul.
Quick support from Rivo, and a great attitude as well. I will continue using this app.
Thanks so much for the review, Pax & Beneficia Coffee team! We'd like a chance to see how we could have made your experience a 5-Stars. Or if there's anything we can help you with, please feel free to let us know. 🙂 Best regards, Kevin
Betty was so amazing, she took her time to answer all my question and sent me great information wow.
We're so glad that you are happy with our service. Thank you so much for the positive review! All the best, Kevin
Pete was awesome! He was very kind and helpful. He spent his time showing me the Rivo product, and that matters. I loved the app! It was very easy for me.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
So friendly and helpful! My issue was resolved quickly
Thanks for your kind words! We're glad we could assist you promptly. We're always here to help!
- Lea & Rivo Team