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Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.
We're thrilled that our services have been meeting your expectations and are always here to help with anything you need.
Best regards, Kevin
Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Initially, I anticipated significant delays in receiving email responses when I posed a question. Nevertheless, to my surprise, I received a reply in under a minute upon sending out my inquiries. I am still perplexed about the efficiency with which they manage this process. Moreover, it was Pete who promptly provided the answer to my question and even offered additional advice for my website. The level of customer care I experienced was truly remarkable. Furthermore, the setup process for the pop-up feature was incredibly straightforward. However, I would suggest incorporating an option to eliminate the "no thanks" button, as certain websites may prefer to capture email addresses without exception. Apart from that minor recommendation, everything about the service is exceptional. I wholeheartedly endorse it and will be sure to recommend it to others.
Thank you for this awesome review! We strive to provide efficient and exceptional customer service, and we're thrilled to hear that you had such a positive experience with us. We'll definitely take your recommendation into consideration. Cheers! - Lea, Rivo Support Manager
Seems like a great app! Fast response from the team (Betty). I would have no problem recommending this company and look forward to their future products too. :)
We are so happy you are enjoying our app and customer services! Thank you so much for the positive feedback and review! 🌟Best regards. Kevin
jel gave me a good experience
I recently had the pleasure of experiencing an outstanding level of service through an incredible app, and I cannot express my enthusiasm enough! From the moment I downloaded it, this app has consistently exceeded my expectations, providing an unparalleled level of convenience, efficiency, and support.
Thank you so much for sharing your feedback! It's great to hear you had such a great experience with our app. We're always here to provide you with support you need 🎉
- Lea, Rivo Support Manager
Mica was very helpful. She also suggested additional updates that I should do to my website to make more personalized.
Thank you so much for your kind words and feedback. We're thrilled to hear that our team was able to assist and provide helpful suggestions! We appreciate your support and are always here to help you out! 😊
- Lea, Rivo Support Manager
Abbie answered my question very quickly. I was thrilled when she offered additional information on how I could make my store more visible when customers have multiple tabs open. Thanks again Abbie!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
I really like that you can get help via the CHAT and they are very willing to give you advice. I worked with Therese and she was great!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Ich habe die App verwendet, um einen Gutschein bei Newsletter Anmeldung zu vergeben. Anfangs schien es nicht zu laufen, aber nach Rücksprache mit dem Kundenservice klappte alles. Sehr schnelle Antwortzeiten.
Wir wissen es sehr zu schätzen, dass Sie unsere App nutzen, und freuen uns, dass Sie mit unserem Kundenservice zufrieden sind! Danke für die 5 Sterne! Tschüss, Kevin
Before finding Rivo, I went through most of the other apps with popup solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch, Jel helped me out very quickly during the setup process. I am happy to make a recommendation!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin