Reseñas (4.624)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
24 de enero de 2023

Fantastic help, Arrianne solved my problem and gave me ideas. Great customer service assistance - it made me want to use more Rivo products.

Color Me Beautiful
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 24 de enero de 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. All the best, Kevin

18 de enero de 2023

thanks to Pete for great support! it's great to have a custom CSS function and Pete also helped to remove the "Powered by Rivo" line for free :)

IVSHC
RAE de Hong Kong (China)
Alrededor de 1 hora usando la aplicación
TYDAL respondió 18 de enero de 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

14 de julio de 2022

So far so good setting it up. Great support for this app set up so far. Will be interesting to see the results.

Kirsty Taylor Goldsmiths
Reino Unido
Alrededor de 1 hora usando la aplicación
TYDAL respondió 14 de julio de 2022

Thank you so much for leaving a positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

15 de febrero de 2024

great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better

Wigs4uJax
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 19 de febrero de 2024

So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟
- Kevin & TYDAL Team

22 de mayo de 2022

This app is really great. The features were all very easy to use, the styling choices made it very easy to customize to the look of my site and when I reached out to the support team to help me remove branding, it may honestly have been the best customer support I have ever experienced in my life. Alex was quick, super friendly, and really helped me out tremendously. Because the support was so good, I am going to be checking out Rivo's other apps and see if I can implement them into my store. 5 stars across the board and the service is free! Thank you Rivo, amazing job!

Extinction Level Event
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 23 de mayo de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

18 de noviembre de 2022

Customer service was excellent!!! I received a reply automatically and the agent was very kind and friendly. Resolved what I needed super quickly.

Highflier
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 18 de noviembre de 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

14 de agosto de 2022

I think the app will be a great addition to my store. Arianne was super helpful in the chat. She answered my questions quickly and was super friendly. Great reprensentitive for Rivo.

Cottage and Thistle
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 15 de agosto de 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

12 de marzo de 2023

Had a few questions regarding the set up of my pop up so I chatted to the team. Paul was extremely helpful by sending videos of how to fix my issues. He also went ahead and added extra features for me.

Bundl Gifting
Australia
Alrededor de 1 hora usando la aplicación
TYDAL respondió 13 de marzo de 2023

Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding.
Best wishes, Kevin

20 de septiembre de 2022

Jeg liker veldig godt denne appen. Kjempefint at man kan endre style på den og legge til bilde for å tilpasse sin egen side. Kundeservice er eksepsjonelle. Paul var veldig imøtekommen og løsningsorientert. Følte meg godt ivaretatt. Kan anbefales på det sterkeste.

Pønt
Noruega
Alrededor de 1 hora usando la aplicación
TYDAL respondió 20 de septiembre de 2022

Du er fantastisk! ✨ Tusen takk for komplimentene og gode ord. Vi er så takknemlige for kunder som deg og setter stor pris på å bruke appen vår. Hvis du trenger ytterligere hjelp underveis, ikke nøl med å gi oss beskjed. Her hos Rivo er det å holde kundene fornøyde vår førsteprioritet. Skål, Kevin

5 de diciembre de 2023

Excellent Popup App. Perfect for our needs. So easy to use.

Jasper Pets
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 8 de diciembre de 2023

Glad to hear our app fits your needs and is easy to use! Thanks for your awesome feedback!
- Lea & Rivo Team