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I love this app- so easy and customer service is 100% If you can, ask for Abbie! She is so helpful and makes everything easy! We had our pop up live in munutes!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I love this app. I chatted with Ryan (a customer service representative) and he gave me so much help with the app and just shopify in general. Using this app has been an amazing experience and I would recommend it and the representative any day of the week.
Pat was very helpful. Would recommend this app for basic pop in options that get you going. Customer service was great.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Great Support and makes my work easier, the support extend her hand to assist not only on this app but for the missing piece on the store.
You are so wonderful! 🎉Thank you so much for the positive review! If you ever need anything at all, we are always here for you! Cheers, Kevin
Jel was very helpful with with all my questions on setting up the app and her customer support was awesome, thanks again!
Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin
I just started using the app but I am thrilled so far with the ease of use and the amazing customer service.
Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
App installs easily and works perfectly - very easy to set up. Lance was on live chat to handle a couple of things for us. Can't recommend this app enough. Genuine top customer service and highly adaptable app that will bring us extra sales value.
Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Very good app to create pop-up windows in your Shopify store, in addition, the attention of the support team is as good as its functionality.
So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! All the best, Kevin
I would say this is a great app, ain't no other mess messages, and they did great in customer service and quick reply speed. And a big thanks to Pete!
Thank you so much for sharing your experience with our app! We're happy to hear that you're enjoying the app and we're glad to have provided you with great service. Have a great day!- Lea, Rivo Support Manager
Unexpected excellent customer service and practical product, for a minute I thought it would have hidden fees but no, it's actually free and thanks to Jel for all the help.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin