Reseñas (4.651)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
18 de noviembre de 2023

Love the quick response and additional free help with other things!

Liz Monique Skin Care
Estados Unidos
32 minutos usando la aplicación
TYDAL respondió 23 de noviembre de 2023

So glad you found our support helpful! We're always ready to go the extra mile for our customers. Thanks for your review!
- Lea & Rivo Team

Fecha de modificación: 21 de agosto de 2022

Great customer service, it is actually free and works great. They will remove branding and enable CSS with a quick chat without any questions. Vicky was extremely helpful.

Leo&Ella
Estados Unidos
33 minutos usando la aplicación
TYDAL respondió 22 de agosto de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

18 de marzo de 2022

Abbie was super helpful! I can't believe the level of customer service. Rivo is amazing! I'm so glad I installed the Email Pop Up app and I'm excited to try more Rivo apps in the future.

Dark Elf Dice
Estados Unidos
33 minutos usando la aplicación
TYDAL respondió 25 de marzo de 2022

What a wonderful review! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine

27 de septiembre de 2022

customer service was on point. Teresa helped me by removing the Powered by Rivo Branding quickly and I was not talking to a BOT! Real customer service and real time!! She also directed me to a link to customize my popup. Thank you for making this so easy and fun!

Namaste Couture
Estados Unidos
33 minutos usando la aplicación
TYDAL respondió 27 de septiembre de 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

15 de junio de 2022

L'app la sto scoprendo poco a poco, sembra molto facile e intuitiva.
Per ora posso dire che il servizio clienti credo sia il migliore mai provato in assoluto

Marcaccini Online
Italia
33 minutos usando la aplicación
TYDAL respondió 15 de junio de 2022

Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin

11 de julio de 2022

Wow, the customer service was just amazing. Alex was just awesome!!! Highly recommend it to anyone. The best out there. A+++

JDStore Fashion
Mauricio
32 minutos usando la aplicación
TYDAL respondió 11 de julio de 2022

What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! Best wishes, Kevin

18 de septiembre de 2022

So far so good. Therese helped me out when I first installed and I am excited to use it to continue groing my email list!

Fawn and Feather
Canadá
32 minutos usando la aplicación
TYDAL respondió 19 de septiembre de 2022

Awesome! We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

23 de abril de 2022

Apenas la he descargado y estoy en el proceso de configurar todos los detalles de mi tienda, pero Abby ha sido de gran ayuda en todas mis dudas y estoy feliz de que me ha podido ayudar. Espero tener una gran experiencia con Rivo y poder aprovechar todos sus recursos.

Lone Star Sublimation
Estados Unidos
32 minutos usando la aplicación
TYDAL respondió 25 de abril de 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con clientes como usted y apreciamos mucho que use nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. Saludos, Kevin

3 de junio de 2022

Rivo was easy to install and set up. Lance, my customer service rep, was fantastic in walking me through everything.

Hell's Half Acre Stadium Goods
Estados Unidos
32 minutos usando la aplicación
TYDAL respondió 3 de junio de 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

30 de marzo de 2023

Thank you to Peter for instantly helping me with custom pop ups, and for addressing my questions regarding discount codes syncing to my shopify website as well as customer data base. Appreciate his kind help and friendliness!

MIRAB.
Australia
32 minutos usando la aplicación
TYDAL respondió 30 de marzo de 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin