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Super helpful and quick to supply me with what I needed. He even sent me a guide incase I needed it. Thanks!!!!
Thank you for the wonderful review! We are here for you anytime. 😊 All the best, Kevin
The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.
We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us!
- Lea & Rivo Team
Superfast and easy to setup. Jel on their support team was quick to offer assistance and helped me get this thing working. Not that there were any issues in getting setup, she just went over and above in making sure I was happy with this fresh install. tested and everything works well. BRAVO A+
Thank you so much for your kind words and review! We always strive to go above and beyond to ensure that our customers are happy and satisfied with their experience. It's great to hear that everything is working well for you. Thank you for choosing Rivo! - Lea, Rivo Support Manager
I used this app to add pop-ups on my store and the customer service is 10/10. Highly recommended! They will also suggest how to setup things to make the store performance better.
Glad that you are happy with our customer service. Thank you so much for the excellent feedback and for recommending us! If there's anything else we can do, please don't hesitate to let us know. Best regards, Kevin
Really awesome customer service, that help us out to configure the App and answered to all the questions.
Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
Yaci was sooo nice and so helpful 10/10 for her.
fast and she add some more options to my account :)
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Wowzies. I don't think I've ever had such amazing customer service. I went in to this looking for a few options for my website and Arianne went above and beyond to help me. Super quick and even offered me some tips for little details I had NEVER even noticed in my shop! Would 100000% recommend this app and their team. Sincerely wish every company had this kind of customer service, running a small business would be a dream :)
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. Thank you, thank you for the wonderful review and thoughtful feedback! If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.
We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services.
All the best, Kevin
Effective, easy to use app. Great customer support who help get your Shopify store up and running quickly.
We are so happy you are enjoying our app and services so far! Thank you so much for the positive feedback and review! If you have any questions or experience issues along the way, just let us know. 🌟 Cheers, Kevin
Nice simple app. Easy set up and looks great. Support from Arianne was spot-on. Keep up the good work.
You are so awesome! Thank you so much for the 5-Stars! 🌟 Much appreciated, Kevin