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Customer service is activated as soon as your download and install the application. Fast, efficient, knowledgable, and all round excellent customer service by Pete. First impressions are good.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
So far so good!! Customer service was most helpful and fast to respond, they answered my questions and concerns and recommended a loyalty program that I will definitely look into! Thanks for making the website pop-up easy to navigate.
Glad you are liking our app and support so far. Thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin
I'm pretty new to this whole pop-ups for website and I find Rivo very user-friendly and easy to understand from the videos across youtube and shopify. Was curious about how to remove the branding and Paul was a great help, great sense of humor and responsiveness. He needs a raise for providing such good experience!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin
Just downloaded the app and love that they will (FOR FREE!) delete their name and logo. customer service is fast and friendly
Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin
The service provided was awesome. They help me through all the process of editing my pop up. Fast and effective support.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Rivo Email Pop-Up is one of the most professional and quick response tools I've ever used. Not only does it provide an opt-in form on your website, but it also allows you to customize the colors, fonts, and layout of the form to match your brand.
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Pete - the customer service rep was fantastic. He was very friendly and personable. Great way to keep customer service at a 5 star rating. The app seems great so far.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Abbie was fantastic, very knowledgeable and helpful. I enjoyed working with her, the experience was seamless.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Consiglio pienamente questa applicazione. Personale molto preparato e competente. Io sono stata seguita da Pete, che oltre ad essere molto preparato mi ha aiutato in modo semplice in ogni passaggio.
Bravi=)
Siamo onorati che tu stia consigliando la nostra app e i nostri servizi ad altri. Grazie per far parte della nostra comunità e per il vostro sostegno.
Salute, Kevin
Abbie was AMAZING and went above and beyond with clear and delightful instructions. She was very helpful and gave me a few suggestions to improve my site along with answering my questions and I really appreciated her attention to detail while being kind and cheery.
Thank you for sharing your experience! It was our pleasure to answer your questions and provide assistance in any way possible. We're grateful for your kind words and are here if you need anything else! - Lea, Rivo Support Manager