Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
9 de febrero de 2024

one of the best service that i got .
highly recommended !!!

SailGuard
Israel
Alrededor de 1 mes usando la aplicación
TYDAL respondió 13 de febrero de 2024

We're thrilled to be one of the best services you've experienced. 🤩Thanks for the awesome feedback and recommendation!
- Kevin & Rivo Team

7 de enero de 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Dragon Design House
Alemania
Alrededor de 1 año usando la aplicación
TYDAL respondió 12 de enero de 2024

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback!
- Lea & Rivo Team

31 de enero de 2024

Fikk hjelp med det jeg trengte og enda mer.

InStyle Isle
Noruega
Alrededor de 1 mes usando la aplicación
TYDAL respondió 2 de febrero de 2024

Fantastisk å høre at vi kunne hjelpe deg med det du trengte og litt til! Din tilfredshet er vårt mål. Takk for tilbakemeldingen! 😊
- Kevin & Rivo Team

21 de enero de 2024

Abbie is such an amazing person! She was so helpful and provided me information I didn't know I needed! Thanks girl!! :)

A Touch of Alpha
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 23 de enero de 2024

Thrilled to hear you had such a positive experience! Thank you for the lovely feedback. We're always here to provide that extra helpful info! 😊💡
- Kevin & Rivo Team

26 de marzo de 2024

Super nice and helpful customer service!

Manso
Estados Unidos
3 días usando la aplicación
TYDAL respondió 28 de marzo de 2024

So glad you had a great experience! Thank you for your kind words. We're always here to help!
- Kevin & TYDAL Team

17 de enero de 2024

Very helpful app and lovely customer service.

Moffley
Estonia
2 meses usando la aplicación
TYDAL respondió 18 de enero de 2024

We're thrilled you had a great experience with our app and customer service. Thank you for your kind words! 😊
- Kevin & Rivo Team

15 de marzo de 2024

very high quality, super good customer service team aswell they responded very fast :)

Briloe
Nueva Zelanda
3 días usando la aplicación
TYDAL respondió 18 de marzo de 2024

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team

29 de febrero de 2024

A must have widget for the modern Shopify store. Excellent customer service and response time.

Instant Film Frames & Mat | Instax Frames & Polaroid Frames
Canadá
4 días usando la aplicación
TYDAL respondió 4 de marzo de 2024

Thrilled you find our app a must-have and our service excellent! Thanks for the awesome feedback. Your success is our goal! 😊
- Kevin & TYDAL Team

8 de enero de 2024

Abbie has been really helpful and warm when I needed to remove the power by link. Great app!

Atom-fresh
Estados Unidos
4 meses usando la aplicación
TYDAL respondió 12 de enero de 2024

We're thrilled you had a great experience! Enjoy using the app and reach out if you need anything!
- Lea & Rivo Team

8 de febrero de 2024

This shouldn’t be 5 stars. It doesn’t do double opt-in. The feature was requested 2 years ago on their public dev board inside the app.

Great if you want to give people a discount, terrible if you actually want to build your email list.

Good's Vintage
Estados Unidos
8 días usando la aplicación
TYDAL respondió 15 de febrero de 2024

Hi Keith,

Lea here from Rivo! So sorry that our app didn't meet your expectations this time around, especially concerning the double opt-in feature. I know how important this is for your business and building your email list.

While we can't provide a exact ETA for its release currently, we assure you that our team is working on improving our app. We aim to create suitable features for all our users' needs.

I have also reached out to you via email. Feel free to reply to that thread if you need further assistance or have other concerns.

Thank you for your understanding and your valued feedback!

Best Regards,
Lea