Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
2 de febrero de 2024

So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!

21Five Bookstore
Canadá
Alrededor de 18 horas usando la aplicación
TYDAL respondió 5 de febrero de 2024

Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

6 de octubre de 2023

great app for inserting a popup, too bad it doesn't work with another app I have installed and you can only insert one popup at a time!

merceriegermaine
Italia
6 días usando la aplicación
TYDAL respondió 9 de octubre de 2023

Thanks for the review, we appreciate your feedback! We'll definitely look into making our app more compatible with other apps and building new features in the future.
- Lea & Rivo Team

16 de abril de 2023

Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.

Black Messiah
Estados Unidos
8 meses usando la aplicación
15 de marzo de 2024

very high quality, super good customer service team aswell they responded very fast :)

Briloe
Nueva Zelanda
TYDAL respondió 18 de marzo de 2024

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team

21 de marzo de 2024

Simple and easy to use and customize. Great for beginners.

Essence of Zen
Estados Unidos
TYDAL respondió 25 de marzo de 2024

Thanks for your feedback! We're so glad to hear our app is user-friendly and helpful for beginners. Here to support your journey anytime!
- Kevin & TYDAL Team

7 de junio de 2023

I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.

Rodner Figueroa
Estados Unidos
7 meses usando la aplicación
TYDAL respondió 9 de junio de 2023

Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager

28 de junio de 2023

Jel was *very* friendly & also helpful (two distinct things, as you know!). Two thumbs up for her!

As for the app, I'm a bit disappointed to find I have to bust out the (nearly non-existent) CSS skills in order to have some of the customization that's built in to other Shopify popup apps. Then again, beggars can't be choosers (when using free tools, no less!)...so there's that! (C:

Truthberry
Estados Unidos
Alrededor de 1 hora usando la aplicación
TYDAL respondió 29 de junio de 2023

Thank you for sharing your feedback on the app. We value your insights and want to let you know that we are constantly working on making improvements to enhance your experience. In addition, we have a lot of helpful CSS tips available on our help site at this link: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css

Please feel free to reach out if there is anything else we can do to further enhance your experience. We're here to help!

Cheers,
Lea

3 de agosto de 2023

L'app funziona molto bene e si puo personalizare a tuo piacimento, l'assistanza e sempre disponibile e risponde sempre Pete e fantastica .. grazie mille

Variety Store
Italia
6 meses usando la aplicación
TYDAL respondió 7 de agosto de 2023

Thank you for your review! We're always striving to make things even better for our customers. If there's anything we can do to improve your experience or if you have any suggestions, please don't hesitate to reach out. We're here to help!
- Lea & Rivo Team

13 de abril de 2023

Jel was very helpful and provided information and links to explain what was unfamiliar to me. Adding pop-ups should help drive traffic.

Glossy-Too
Estados Unidos
32 minutos usando la aplicación
TYDAL respondió 13 de abril de 2023

Thank you for taking the time to leave a review! We are glad you had a positive experience with us. However, we noticed that we didn't quite meet your expectations for a 5-star rating. We would greatly appreciate any feedback you could provide about what we could have done better to earn 5-stars. Our goal is to improve our services continuously, and we value any suggestions or feedback that can help us achieve this.
All the best, Kevin

2 de junio de 2022

Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.

Amber Botanics
Australia
Más de 1 año usando la aplicación