Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
9 de septiembre de 2022

So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!

FreckledFoxCompany
Estados Unidos
Alrededor de 1 año usando la aplicación
TYDAL respondió 9 de septiembre de 2022

Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin

26 de mayo de 2022

I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.

Joitoyz
Estados Unidos
Alrededor de 1 año usando la aplicación
26 de marzo de 2023

Great and quick support, Pete responded quickly and provided all the info I needed. There aren't many design options without css knowledge, but great interface and easy integration.

SecAnd
Israel
12 meses usando la aplicación
TYDAL respondió 26 de marzo de 2023

We are delighted that we were able to provide you with great and quick support and that you found our interface easy to integrate. We also appreciate your feedback regarding the design options and will take this into consideration as we continue to improve our product. Thank you for choosing our app!
Much appreciated, Kevin

17 de mayo de 2022

I used this app to add promotional emails for my store, I enjoyed how I was assist with completion of the download. the agent went above and beyond what was needed to complete this process. I appreciate the Quilty of service

I AM II
Estados Unidos
12 meses usando la aplicación
10 de octubre de 2022

Just started, so proof will be in the pudding. Very easy to use so far. Would be better if it allowed the option to restrict existing customers or previous website visitors from seeing the popup. Customer service by Pete was excellent too.

Brush Haus AU
Australia
11 meses usando la aplicación
13 de abril de 2023

Jel was very helpful and provided information and links to explain what was unfamiliar to me. Adding pop-ups should help drive traffic.

Glossy-Too
Estados Unidos
10 meses usando la aplicación
TYDAL respondió 13 de abril de 2023

Thank you for taking the time to leave a review! We are glad you had a positive experience with us. However, we noticed that we didn't quite meet your expectations for a 5-star rating. We would greatly appreciate any feedback you could provide about what we could have done better to earn 5-stars. Our goal is to improve our services continuously, and we value any suggestions or feedback that can help us achieve this.
All the best, Kevin

4 de julio de 2022

Betty from Customer support was most helpful so this review is really for the service.
The app was easy but it's still early days as I have only just installed it within the last 10 minutes.

VDP Vintage
Reino Unido
10 meses usando la aplicación
TYDAL respondió 8 de julio de 2022

Hey, VDP Vintage! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

30 de septiembre de 2022

I just added this add to app to my store for pop ups and so far it has been very easy to use. The chat function to enable other features was very helpful and they also added a lot of helpful suggestions to make my...

RIALLUX.CO
Mauricio
10 meses usando la aplicación
TYDAL respondió 11 de octubre de 2022

Hi, RIALLUX.CO team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

27 de octubre de 2022

Just downloaded this app today, so far it has been easy set up. I spoke with Yaci on chat today and she was very helpful and answered all my questions. Went above and beyond to help me out. The reason I only gave 4 stars is because I haven't used this app for more than 1 hour. So far so good, just cant speak of long term.

Cozy On 56th Street
Estados Unidos
9 meses usando la aplicación
TYDAL respondió 31 de octubre de 2022

Hey, Cozy On 56th Street team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

Fecha de modificación: 12 de febrero de 2023

when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.

Mounne Candle
Estados Unidos
9 meses usando la aplicación
TYDAL respondió 13 de febrero de 2023

Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin