Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
20 de septiembre de 2022

I am still setting up my pop-up but so far so good! The customer support is excellent and I love that remove their branding from my content.

Jazzy Babes
Estados Unidos
21 días usando la aplicación
TYDAL respondió 3 de octubre de 2022

Hi, Jazzy Babes team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

13 de julio de 2022

Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!

Rustic Smoke Candle Co.
Estados Unidos
14 días usando la aplicación
TYDAL respondió 18 de julio de 2022

Hi, Rustic Smoke Candle Co. team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

24 de mayo de 2022

First time using coupon code app, easy to install. Abbie was great, really helpful. I enjoyed speaking with her.

Fancylittleparty
Estados Unidos
11 días usando la aplicación
1 de septiembre de 2022

I like how easy the app is to use, I wish it offered SMS marketing and perhaps the option to send a digital product (instead of applying a discount), that's the only reason why I can't rate it 5 stars... Abbie was very helpful and answered all my questions.

Empress Visions
Estados Unidos
7 días usando la aplicación
4 de octubre de 2022

I can't seem to adjust the frequency that visitors see the app, so I will have to continue to research this issue. Other than that, it was very simple to set up and customize, and I spoke to Therese who was very helpful in removing the rivo logo from the pop up. Hopefully she will be able to help me with the pop up frequency.

Courtney Denise Lipson
Estados Unidos
5 días usando la aplicación
TYDAL respondió 11 de octubre de 2022

Hi, Courtney Denise Lipson team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

20 de septiembre de 2022

I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.

Knickerbocker Grocer
Estados Unidos
5 días usando la aplicación
TYDAL respondió 3 de octubre de 2022

Hi, Knickerbocker Grocer team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

6 de diciembre de 2022

all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.
all good,really helpful.

RAKU-Snowsports
Australia
1 día usando la aplicación
23 de octubre de 2022

I accidentally got disconnected with the first person I worked with. Then once I got reconnected Therese was very helpful. It was quick.

Krown of Beauty LLC
Estados Unidos
1 día usando la aplicación
TYDAL respondió 31 de octubre de 2022

Hi, Krown of Beauty LLC team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

30 de enero de 2023

Everything was great thanks to Paul.

Quick support from Rivo, and a great attitude as well. I will continue using this app.

Pax & Beneficia Coffee
Estados Unidos
1 día usando la aplicación
TYDAL respondió 31 de enero de 2023

Thanks so much for the review, Pax & Beneficia Coffee team! We'd like a chance to see how we could have made your experience a 5-Stars. Or if there's anything we can help you with, please feel free to let us know. 🙂 Best regards, Kevin

18 de diciembre de 2022

I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.

Victoria Trading Company
Estados Unidos
1 día usando la aplicación
TYDAL respondió 19 de diciembre de 2022

We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin