Reseñas (4.646)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
15 de marzo de 2024

very high quality, super good customer service team aswell they responded very fast :)

Briloe
Nueva Zelanda
Alrededor de 2 meses usando la aplicación
TYDAL respondió 18 de marzo de 2024

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team

2 de febrero de 2024

So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!

21Five Bookstore
Canadá
Alrededor de 18 horas usando la aplicación
TYDAL respondió 5 de febrero de 2024

Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

21 de marzo de 2024

Simple and easy to use and customize. Great for beginners.

Essence of Zen
Estados Unidos
2 meses usando la aplicación
TYDAL respondió 25 de marzo de 2024

Thanks for your feedback! We're so glad to hear our app is user-friendly and helpful for beginners. Here to support your journey anytime!
- Kevin & TYDAL Team

6 de junio de 2024

helpful (:

North Jewelry
Estados Unidos
Alrededor de 4 horas usando la aplicación
TYDAL respondió 10 de junio de 2024

Glad to have been helpful. We also love to know how we could have made your experience better. Thanks!
- Kevin & TYDAL Team

25 de septiembre de 2022

Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.

SMAGdansk
Dinamarca
Alrededor de 2 años usando la aplicación
4 de agosto de 2022

First time using this app. Thank you for the support team very responsive and helpful. Can wait to explore it more

MARLENE
Malasia
Más de 1 año usando la aplicación
TYDAL respondió 11 de agosto de 2022

Hi, MARLENE team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin

2 de junio de 2022

Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.

Amber Botanics
Australia
Más de 1 año usando la aplicación
18 de julio de 2022

Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!

MesquiteAcres
Estados Unidos
Más de 1 año usando la aplicación
TYDAL respondió 18 de julio de 2022

Hi MesquiteAcres team,

Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned!

Cheers,
James

20 de marzo de 2023

Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.

It feels like these things were intentionally broken to make you contact support and give them a 5 star review.

Aria Snacks
Canadá
Más de 1 año usando la aplicación
TYDAL respondió 20 de marzo de 2023

Thank you for taking the time to share your experience with us!

We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.

Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.

Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.

Best regards, Kevin

9 de septiembre de 2022

So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!

FreckledFoxCompany
Estados Unidos
Alrededor de 1 año usando la aplicación
TYDAL respondió 9 de septiembre de 2022

Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin