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At first, I thought when I send out a question, it would take forever to receive an email. However, after sending out questions, I got a reply in less than a minute. It's still baffling me how they do it. Additionally, Pete was the one who answered my question. After that, he went on to give me additional advice for my website. Amazing customer care. The pop-up is also really easy to set up. However, I recommend adding a feature where it's possible to remove the no thanks button as some websites would want an email 100% of the time. Other then that, everything is amazing. Will reccomend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
This app is amazing for all the free feature they offer! i was assisted by Abbie and she was amazing at helping me out and even giving a small suggestion to my shoplifty store for better customer retention. She rocks!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
This app is great at capturing emails when customers first enter the site and the customer service goes above and beyond.
So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
An incredible app, with fast responses that exceed your expectations. I was extremely satisfied with my experience dealing with them. Thank you!!
So glad you had an amazing experience with our app! Thank you so much for your kind words and for taking the time to share your feedback. It means the world to us. Have fun exploring the app and let us know if there's anything else we can do for you.
- Lea & Rivo Team
I do not give reviews very often, but when I do, it is 1000% worth it! Rivo is an excellent application with all the use-cases of an email capture pop-up application. It is easy to use, but most importantly the support team behind it is incredibly professional and helpful towards all matters. I would give it 10 stars if it was possible. Absolutely recommended!! Pete is an absolutely beast of a support agent!
Your review absolutely made our day! Thanks for your kind words they mean the world to us. We're here to continue exceeding your expectations, so reach out anytime. We truly appreciate your recommendation! 🚀
- Lea & Rivo Team
L'application est simple d'utilisation et propose tout ce qu'il faut. Betty a été d'une grande aide et a même ajouté plus de fonctionnalités gratuitement. J'ai apprécié sa gentillesse et sa rapidité. C'est agréable de se faire accompagner comme cela sur sa boutique.
Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin
Paul from theRIVO team was extremely helpful and took care of all my needs. If the apps works as effective and efficiently as Paul, I am sure I will be extremely happy. Paul was engaging and funny. Best customer service I had in a very long time!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Awesome app and great customer service. App is very easy to use and best part is its free love it :-)
Thanks for the 5-Star review! We appreciate you using the app. If you need anything else along the way, just let us know. 😃 Best regards, Kevin
The Rivo app is what I was looking for in our online store. The app is very user-friendly and it's so easy to set up. I highly appreciate the professional help I got from Abbie as she was helping me verify our online store. Thank you for the awesome service.
We're glad that our app met your expectations and that you found it easy to set up. Our team is always here to provide professional help and support to ensure our customers have a smooth experience. We appreciate your kind words and look forward to continuing to provide you with the best possible service. Don't hesitate to reach out if you have any further questions or needs in the future!
Cheers, Kevin
The app is really simple to set up. Abbie was extremely helpful. I use in both of my stores. I hope to add to other stores I build.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out anytime if you have further questions. We are always happy to help! All the best, Kevin