Avis (4 653)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
1 mars 2023

App is remarkable! Excelent customer service! Arianne provided the best support I had in a very long time! It was a pleasure messaging with her!

TheFurryEars
Pologne
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 1 mars 2023

We take pride in providing excellent customer support, and we're thrilled to hear that you were happy with the service you received. Thank you for your kind words, and please don't hesitate to reach out to us if you need any further assistance.
Best regards, Kevin

7 octobre 2023

Seamless platform and efficient customer service!

Voyagers
Nouvelle-Zélande
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 9 octobre 2023

Thank you for the feedback! We strive to provide a seamless platform and efficient customer service for a great experience.
- Lea & Rivo Team

12 octobre 2023

Great app, very simple to use! customer service replied immediately to a question I had, 100% recommend.

Santana Canada
Canada
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 16 octobre 2023

Thank you so much for your kind words! We're glad you enjoyed our app and found our team helpful. Your recommendation means a lot!
- Lea & Rivo Team

20 septembre 2022

I just installed this app. I chatted with Therese who helped me set up popup for my store and remove branding. The customer service was really great. They answer the chat instantly and solve any issue you face. Love the app.

Knickerbocker Grocer
États-Unis
5 jours d’utilisation de l’application
TYDAL a répondu 3 octobre 2022

Hi, Knickerbocker Grocer team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

30 mars 2022

it was helpful betty has helped me and was very nice, thank you again and wish you a nice day and time.

finihealth
Allemagne
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 30 mars 2022

Glad that we were able to help you with your concern. If there's anything else we can do along the way, please let us know. Our team here at Rivo is always happy to help. Cheers, Kevin

8 mars 2022

Super easy to set up, looks great! And customer service is fantastic. I chatted with Ryan to remove branding and it was simple and fast. Highly recommended!

my friend monster
Canada
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 8 mars 2022

Thank you so much for the feedback and for recommending us! We're glad you love our app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have additional questions. We are always happy to help in any way we can! All the best, Kevin

17 avril 2023

A great app, the customer support is exemplary, Arianne helped me quickly with all my questions, I recommend.

StoRetail
Roumanie
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 17 avril 2023

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
Much appreciated, Kevin

2 mai 2023

I got AMAZING help from Abbie. She went above and beyond and gave me some tips for my business. I am very impressed with the customer service. Thank you!!!

FLY Girl Candles
États-Unis
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 3 mai 2023

Thank you for taking the time to leave us a review! It's our pleasure to have provided you with top-notch customer service and we hope you find the tips for your business helpful. - Lea, Rivo Support Manager

18 mai 2022

Love the app. Very helpful, attentive and great customer services. Thank you, Abbie. Recommend to everyone.

Joearys Rosa Collections
États-Unis
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 18 mai 2022

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the community! 🎉 Cheers, Kevin

24 novembre 2022

this is a brilliant app, that does its job wonderfully well. and the customer service is excellent . I strongly recommend this app.

GraPearl
Canada
Environ 4 heures d’utilisation de l’application
TYDAL a répondu 24 novembre 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin