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I just had the best customer service & help ever! Jen was extremely helpful and nice! I recommend using their apps cuz they are really amazing.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others and for the wonderful feedback!
Much appreciated, Kevin
I suggest a 100%, app is great and service is also top notch. Best service provided by Lance. Glad I did business with you guys!!
Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin
paul is so helpful!!!! & loving the app so farr & it's freeeeeee!
Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager
this app is amazing,, & Therese was especially friendly & resolved all the issues i had quickly & professionally!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
The customer service is really top notch. I own my own business and know how difficult it can be sometimes. But they are fast, friendly, helpful and thoughtful. My compliments!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Jel was so pleasant to work with! They made the IM experience enjoyable and super personable which tends to not be the case on most website chat IMs. So glad to work with this company!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Popup blocked product image and description causing Google to suspend the account. Also after removing the app it still left scripts in the theme so now I'm left with a 404 when the page is loaded. Really poor quality app.
Hi Daniel,
This is Lea from Rivo! Thank you for bringing this issue to our attention. I apologize for the trouble you've had with the left-over codes. I've reached out to you via email to look into the issue and find a solution as quickly as possible.
We're committed to resolving this with you, feel free to reply to the email thread or reach out to me directly at lea@rivo.io.
We look forward hearing back from you!
Best regards,
Lea
Fast excelent service, Paul was so nice and helpful. Added the Custom CSS feature to my account, for free and removed their logo.
Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin
Great and very easy to manage. Jel in the chat helped me alot. Helped with all my questions and added some wonderful features. Thanks Jel!
We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
Cheers, Kevin
My experience thus far has been amazing. Quick responses, helpful hints for my store, on top of being funny gets an A+++ from me. Customer service is everything to me, so I appreciate receiving above awesome assistance.
We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin