Avis (4 650)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
10 août 2022

Pat was SO helpful and quick to respond! I love the use of GIFs, makes such a lovely change talking to an actual person rather than a robot helpline. Thank you!

MollsHandmade
Royaume-Uni
Plus d'un an d’utilisation de l’application
TYDAL a répondu 10 août 2022

Excellent! ✨ It's music to our ears that you are happy with our customer support! Let us know anytime if there's anything else we can do along the way. 😃 Thanks, Kevin

12 septembre 2022

Nice app and very user-friendly. It's so easy to set up a pop-up window.
The support team is so kind and quick. I contacted them and they help me in a minute. So much apprreciated.
I recommend this app to everyone who wants to use this feature in Shopify.

StopSecondHandShop
Serbie
Plus d'un an d’utilisation de l’application
TYDAL a répondu 12 septembre 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

27 juillet 2022

Great customer service interaction and a very useful tool! If you get a chance to speak with Ryan, you'll both be helped and entertained!

Loca Sunglasses
États-Unis
Plus d'un an d’utilisation de l’application
TYDAL a répondu 27 juillet 2022

Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

1 juin 2023

Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!

Time To Be Back
Portugal
Plus d'un an d’utilisation de l’application
TYDAL a répondu 2 juin 2023

Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager

17 novembre 2022

Apart from the easy to use app, Pete from tech support has been extremely helpful towards our enquiry.

junghans-malaysia
Malaisie
Plus d'un an d’utilisation de l’application
TYDAL a répondu 17 novembre 2022

Your 5-star review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

13 octobre 2022

I used this app for adding email pop ups. The customer service from Arianne was wonderful. Excited to see how this helps with email capture, but so far the setup was easy peasy lemon squeezy.

CupQ
États-Unis
Plus d'un an d’utilisation de l’application
TYDAL a répondu 13 octobre 2022

Awesome✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Much appreciated, Kevin

20 septembre 2022

I just installed this app and can't wait to see all it can do. I just chatted with Paul about removing the rivo branding on the pop up and let me tell you, the customer service was absolutely amazing! I was taken care of right away, no long waits for a response, very helpful, friendly and funny. Thanks so much!!

Color Canvas Systems
États-Unis
Plus d'un an d’utilisation de l’application
TYDAL a répondu 20 septembre 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

24 décembre 2022

What amazing app. My store shin when I install it, thank's you especially YACI, she is a great helper

spectreroses
Turquie
Plus d'un an d’utilisation de l’application
TYDAL a répondu 26 décembre 2022

We're so excited that our app has provided good results for your store so far! Feel free to reach out any time if you have any further questions or if we can help along the way. Your review is very much appreciated! 🙌 Cheers, Kevin

Modifié le 6 mai 2023

I needed help and I was fortunate to have Chatted with Jel, she helped me and gave me some helpful suggestions and links after reviewing my store.
Rivo offers a lot of free features for your store, especially startup businesses.
I recommend Rivo.

SLAY On'em
États-Unis
Plus d'un an d’utilisation de l’application
TYDAL a répondu 8 mai 2023

Thank you so much for the kind words! We strive to offer valuable features to help businesses grow and succeed. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

20 novembre 2022

Great app.. a must have for your ecommerce store. Using this app I got more insights about my audience and my store as well

homitoy
Chine
Plus d'un an d’utilisation de l’application
TYDAL a répondu 22 novembre 2022

We're so glad you are happy with our app! Your positive feedback and review mean the world to us. Thanks, Kevin