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2024년 10월 14일

The TYDAL Popups app is very easy and quick to use! It's helped my store acquire many new customers. To top it all off, their customer service has been stellar, they helped me through the custom CSS codes to better optimize the pop up for my website!

Life of Faith
미국
앱 사용 기간 1년 초과
답글 TYDAL개 2024년 10월 16일

Thanks for your fantastic review! We're thrilled our app is helping you attract new customers and that our support could assist with customization. Here to help anytime! 😊
- Kevin & TYDAL Team

2024년 10월 22일

Help team is super helpful and professional. They fixed my issues when I didn't think it could be done. Awesome job. Thanks

Bluey Merino
오스트레일리아
앱 사용 기간 1년 초과
답글 TYDAL개 2024년 10월 24일

We're so glad our help team could fix those issues for you! Thanks for the awesome feedback. Here to impress anytime! 🌟
- Kevin & TYDAL Team

2024년 10월 14일

its hard to imagine that after 2 years these people at Rivo are still telling people that integration with FLOW will be fixed. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to work out why it didn't work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to a thread expecting me to go away. I have no interest in the bandaide workaround that most in the thread said didnt work, with adding a discount code and other hocus pocus. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since that thread was started.

A thread that contains similar comments to mine that people have invested time and money in their business only to have this app not work with delivering the most common on things in 2024. A welcome email!

How about that for professionalism. Its just lip service, hard to imagine they have any intention of fixing this. Do not install this app if you have intentions of automating a welcome email.

Franklin Art Studio
오스트레일리아
앱 사용 기간 7개월
2024년 10월 23일

Great support and easy to use!

Tipsy Cocktail Supply Co.
미국
앱 사용 기간 거의 2년
답글 TYDAL개 2024년 10월 27일

Glad you're enjoying the ease of use and our support! Thanks for the positive feedback! 😊
- Kevin & TYDAL Team

2024년 11월 6일에 편집됨

very helpful app and great costumer service as well! Thank you so much

TATH CONCEPT
미국
앱 사용 기간 7일
답글 TYDAL개 2024년 11월 3일

Thanks for the feedback! We're glad you find the app helpful.
- Kevin & TYDAL Team

2024년 6월 29일

Amazing. My customers love the pop up 10% offer. I love it.
Also the customer service is amazing. You must try this app

Indy Love
오스트레일리아
앱 사용 기간 10개월
답글 TYDAL개 2024년 7월 1일

Thanks for your awesome feedback! We're thrilled you and your customers are loving the app. We appreciate your support!
- Kevin & TYDAL Team

2024년 10월 24일

I just installed this app, the customization is that simple and straightforward and the support Jamie provided was absolutely exceptional. I truly appreciate you, Jamie! Shoutout to the Tydal Team—much love!

Deep Root African - DRA
가나
앱 사용 기간 대략 1시간
답글 TYDAL개 2024년 10월 27일

Thrilled to hear you found the setup simple and our support exceptional! Thanks for the shoutout and much love back at you from the Tydal Team! 😊
- Kevin & TYDAL Team

2024년 6월 21일

If you want to interact with your customer, the TYDAL Popups is the best option you can get so far! The support team is very professional so you can modify your pop-up easily with their help. Try to believe it.

Bling Days
미국
앱 사용 기간 5개월
답글 TYDAL개 2024년 6월 24일

Thank you for your enthusiastic recommendation! We're thrilled you're finding TYDAL Popup and our support team so helpful. Here's to more great interactions!
- Kevin & TYDAL Team

2024년 6월 21일

Jamie is very helpful and proactive. I am really satisfied by the service provided. Thanks

Buddha's Flowers
영국
앱 사용 기간 2년 초과
답글 TYDAL개 2024년 6월 24일

Thank you for your kind words! We're thrilled to hear you're satisfied with our service. Let us know if there's anything else we can assist you with!
- Kevin & TYDAL Team

2024년 10월 25일

Great customer support (Jamie) was a great help and would recommend this app for anyone trying to step up their marketing game!

Bean Bag Corp
캐나다
앱 사용 기간 13분
답글 TYDAL개 2024년 10월 27일

So glad to hear our support could help you step up your marketing game! Thanks for recommending us and for the awesome review! 😊
- Kevin & TYDAL Team