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2023년 7월 29일

I had a small thing that was unclear, so I contacted them.
After 1 min or less, oh wow, they replied super faster, and fixed my problem immediately, and guided me one by one and step by step deeply.
I have never seen and met this kind of support so far.
I strongly recommend using Rivo apps, you will never be disappointed.
Thank you so much!

Homaur
엘살바도르
앱 사용 기간 7개월
답글 TYDAL개 2023년 8월 2일

So glad our team was able to help you out quickly! Thanks for your kind words and recommendation. We really appreciate it! 🙌 Let us know if you need anything else. Have a fantastic day!
- Lea & Rivo Team

2023년 9월 7일

MICA help was great! She mentioned the Rivo's Loyalties and Referrals App which I think it will be a great app for my webpage. She also has a great sense of humor with great speed of service. Overall she was very thoughtful of my needs. Thank you MICA, you made my day better!

Thank You,
Cup Connoisseurs

Cup Connoisseurs
미국
앱 사용 기간 11개월
답글 TYDAL개 2023년 9월 8일

Thank you so much for the kind words! We're glad we could assist you. We always strive to make your experience enjoyable and efficient. It's our pleasure to help! 😊
- Lea & Rivo Team

2023년 7월 20일

Great Customer Service experience in the live chat. Popup works well with no bugs! Mica helped me in the live chat and made sure I was completely satisfied with their service providing extra just to help us out.

RokiOvertime
오스트레일리아
앱 사용 기간 11개월
답글 TYDAL개 2023년 7월 26일

So glad you had an awesome experience! 🎉 Thanks a bunch for sharing your feedback, we really appreciate it! 😊
- Lea & Rivo Team

2023년 6월 29일

I started messaging with Abbie because I wanted to unlock the CSS for my new popup, and I left with more information than I even knew I needed. She was friendly and extremely helpful, and very quick to reply. Definitely a five star customer service experience!

Anchor & Rode
미국
앱 사용 기간 6개월
답글 TYDAL개 2023년 7월 3일

Thanks so much for your awesome feedback! So glad our team could provide you with helpful info and excellent support. We're here to assist in any way we can!
- Lea, Rivo Support Manager

2023년 7월 14일

Jel was great to work with, she helped me through my set up process and even corrected and added features I didnt know about. Thanks Jel!

BeYoutiful Lux
미국
앱 사용 기간 4개월
답글 TYDAL개 2023년 7월 20일

So glad you had a fantastic experience with our team! Thanks a lot for sharing your kind words. If you have any more questions or need further assistance, feel free to reach out anytime. 👍
- Lea & Rivo Team

2023년 7월 13일

The Rivo app is outstanding for personalized Pop ups. Their customer support is even better. Abbie went out of her way to help me with some other things on my site. Truly fantastic to see people like Abbie are still out there!

Your Life Your Rules
오스트레일리아
앱 사용 기간 6개월
답글 TYDAL개 2023년 7월 20일

Thanks so much for your kind review! We're thrilled to hear that you love our app. Our team is always ready to go the extra mile to help out. We appreciate the kind words and are here for anything else you need! 🙌
- Lea & Rivo Team

2023년 11월 30일

I'm new to Rivo but it was very easy to set up/use and Mica the CSR was awesome and offered helpful tips! Highly recommend especially for new businesses!

TAY Collection
미국
앱 사용 기간 14일
답글 TYDAL개 2023년 12월 5일

Thrilled to hear you found our app easy to use and our team helpful! Thanks for recommending us!
- Lea & Rivo Team

2023년 12월 17일

Excellent customer service specially for Arianne. Good App for Shopify store.

Natural Bunny
중국
앱 사용 기간 4개월
답글 TYDAL개 2023년 12월 27일

Thrilled to hear you're loving our app and service! Thanks for choosing Rivo!
- Lea & Rivo Team

2024년 1월 30일

Mica was a great help to me. She was able to help me with my original problem and took time to help me with another feature. very helpful and quick

AquaDon Health
미국
앱 사용 기간 27분
답글 TYDAL개 2024년 2월 1일

Happy to hear you received the help you needed, plus a bit extra! 🚀 Your feedback is much appreciated. We're always here to support you quickly and effectively.
- Kevin & Rivo Team

2023년 12월 29일

Pete's great and very kind. He thinks on all the problems beforehand

Room Upgrader
몽골
앱 사용 기간 3개월
답글 TYDAL개 2024년 1월 5일

Really glad to hear you're happy with our support! Thank you for the feedback!
- Lea & Rivo Team