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I needed a little help with the app and was blown away by the amazing customer service received from Pete. He was an absolute star and extremely funny as well. Great Service!!!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I've been wanting to find a pop up app for a while that is easily integrated into Shopify and Rivo is absolutely perfect and is exactly what I've been after. Other apps I've used are always difficult to navigate and don't consider the user experience but Rivo has been great. After jumping on the app and having a couple questions I was immediately connected with a team member (James) and he was so great and helpful. He even recorded a personalised video which gave me a great run through of the app. Amazing app and amazing service! Will definitely recommend to all my small biz friends!
Your kind words are very much appreciated! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. Thanks so much for your thoughtful review and for recommending us to your friends! If you ever need anything at all, just let us know. Much appreciated, Kevin
Ease of use 10/10 - Customer Support 10/10 - Customization 10/10! Exactly what I was looking for. Thanks to Paul for helping me get set up super fast!
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Mica was a HUGE help with getting our shop set up for launch day. Not only was she very friendly, but she helped me learn more about this app. She was able to remove the Rivo branding for FREE for me and offer a few additional features. It really makes a difference when people go above and beyond with their service. Mica also helped with a Shopify recommendation such as adding a favicon to our store. I'm super excited to use this app for my new clothing store!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Just used the chat to get some help with the app and I was so positively surprised how fast I got a response, and Alex was extremely helpful and nice, so refreshing to see such good customer service & I cant believe that this app is FREE!! Would recommend to anyone, so simple and easy to use <3
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
avevo bisogno di capire come funzionasse l’app, è stata gentilissima, veloce e attenta
ottimo lavoro
Il tuo feedback positivo e la recensione a 5 stelle sono molto apprezzati! 🙌 Grazie, Kevin
Customer service was really amazing (I have talked to Mica) and not only did she resolve my issues, but also give me some tips on my website in general and some useful advice.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Paul was absolutely great at customer service. Would def recommend this app. He helped with any questions needed and he was fast at solving problems when they occured.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
was amazing and helped a lot and made it more easier for me to use this app by helping me with what i needed help with and my requirements as well
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Best regards, Kevin
I just started, but I can tell that this is a sure winner. The app is easy, and the support is on point. I definitely would recommend this app.
Thanks so much for choosing our app and for recommending us! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin