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Lance was FREAKING amazing! Not only did he help me fix the issue I was having, he complimented my shop and said he was going to tell his girlfriends to check it out! He's the first person to see my website except for myself and my developer so his praise really meant a lot! Awesome employee and person! :)
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
My customer service experience with Arianne was excellent! Very helpful and polite! I also love how simple and straightforward the app is. Just what I needed.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! - Kevin
Fantastic customer service and good app. I had a slight glitch with my pop up and it was fixed within seconds, I was offered extras at no cost and Abbie even suggested an obvious improvement to my website that hadn't occurred to me.
So glad you are happy with our app and customer service! Thank you so much for the wonderful feedback! If you have any further questions along the way, just let us know. All the best, Kevin
Amazing app, the consult I spoke to (Abbie), went above and beyond to offer help and advice for a new customer such as myself. Highly recommend if you're after a pop up for your shop!
Arianne was not only helpful, but super warm, friendly, & supportive of my business! If customer service was like this in the rest of the world, it would def be a much better place. <3 Thanks Arianne!!!!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. Cheers, Kevin
I am new to setting up the app, but I had a great experience with setup and a direct chat with Abbie to unlock some customized features.
Awesome to hear you had a great experience setting up the app! 🙌 Our team is always here to help. Enjoy exploring the app! 🎉
- Lea & Rivo Team
Customer support is really helpful, I highly recommend using this app is amazing for small businesses
Thanks for your awesome review! 😊 We're thrilled to hear that our customer support was helpful to you. 🙌 We appreciate your recommendation!
- Lea & Rivo Team
Todo perfecto, el soporte increíble y rápido para que todo funcionara en momentos. La persona que me atendió (en inglés) muy amable y ofreciendo recomendaciones para la tienda y mejoras.
Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Nuestro equipo aquí en Rivo estará encantado de ayudarle. Todo lo mejor, Kevin
Vicky was the agent that helped me. I asked for help with one thing and she helped with that ONE thing and so much more. Talk about going above and beyond!! Awesome service. The app is easy to navigate but great to have a peace of mind that someone is there to help if you do need it!!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great support from the developer, thank you!
Wonderful! We're always here to support you. Thanks for the appreciation—it really means a lot to us! 🌟
- Kevin & TYDAL Team