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I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.
Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Amazing, friendly and very professional. I needed help and Abbie was the one helping me, instant replies and not just that, she gave me great advice for a better store. Thank you and this app is highly recommended!! Keep it up
We strive to provide exceptional customer service, and we are glad to hear that we met your expectations. We appreciate your recommendation, and we will definitely keep up the good work. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thanks, Kevin
Lance was awesome! He helped me remove the Rivo tag at the bottom and even helped me understand how to update my Favicon!
So glad that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.
Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin
I am now able to allow new users to subscribe to my site conveniently. Great help given by Arianne who help to remove the branding and provide more help in building my site. 10 stars for her service and app.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!!
Thank you so much for sharing your experience with us! 🙌 We're thrilled to have you on board, and we're glad the setup was a breeze. 👍 If you need any further assistance, our team is here for you!
- Lea & Rivo Team
Muy buena atención. Realmente se esfuerzan por dar soporte y una app muy útil y intuitiva. Muchas gracias Equipo. Saludos
¡Me alegro de que esté satisfecho con nuestros servicios y muchas gracias por la revisión de cinco estrellas! Si surge alguna otra pregunta o si podemos ayudar en el camino, no dude en comunicarse con nosotros en cualquier momento. 🙌 Todo lo mejor, Kevin
Love this app! Fully customizable and just found out you can remove the powered by Rivo at the bottom. Therese was really helpful in doing this for me so quickly.
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
The customer support is very good. I just got it installed very quickly with the help of Therese and my experience so far is impressive.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Jel helped me a lot and was able to give me awesome tips to start my store! I really recommend it! Plus the email pop-ups will really come in handy with discounts! :)))
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin