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I worked with Abby from Rivo and she was so helpful and handled everything extremely fast. I barely have time to do any of this setup myself and this was a total breeze. I am appreciative of Abby's help!
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
All the best, Kevin
Paul was very helpful in verifying the app and made additional recommendations to assist with our store.
Thank you so much for your kind words! It was a pleasure working with you and we're glad we could be of help. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
Betty was very helpful and kind and very quick with her response. I am very grateful to Betty and I recommend RIVO with 5 stars :)
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 If there's anything else you need, just let us know. Best wishes, Kevin
Ho installato l'app per Shopify e Sam è stato di ottimo aiuto per la configurazione delle impostazioni, molto disponibile e mi ha dato anche dettagli utilissimi per la mia attività! A presto Sam!
Grazie per la tua recensione! Siamo davvero lieti che la nostra app possa aiutarti a semplificare le tue impostazioni e fornire utili approfondimenti aziendali. Non vedo l'ora di aiutarti di nuovo presto!
-Kevin e la squadra TYDAL
Exceptional and fast customer service. This email pop up app is easy to set up and use, highly recommended AAA+++
Thank you so much for taking the time to share your experience! So glad to hear that our support team was able to provide great and fast service. We appreciate recommendation! - Lea, Rivo Support Manager
You guys are awesome! Aroll thank you for a fast and smart support! i highly recommend this app to anyone. I scale my business and this is the best tool i have used so far. easy and quick install .
We love helping businesses, and we truly appreciate you choosing our app! Thank you so much for the positive feedback and for recommending us to the community! Much appreciated, Kevin
Easy to use and customize. It's free and has no catch so far. Need to contact support to remove branding and turn on the CSS customization but the support was really quick and helpful.
Thank you so much for the feedback and 5-Stars! We're so glad you love our app's features and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin
The customer service is excellent, they are very helpful and friendly. I just started using this app, as for the functions it seems nice so far.
Thank you.
Thanks for sharing your experience with us! We're happy to hear that our team has been helpful. We hope you continue to enjoy using our app as we strive to provide you with the best experience possible! - Lea, Rivo Support Manager
Vicky is awesome! She helped me solve some problems I was having with the speed at which the popup background image appeared. She also recommended some things for my website which I had not even thought of and it has been an excellent help not to mention that it has made the website look better.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Everything seems to be working great and the customer service is amazing.
I totally recommend this app.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin