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I am so happy with my experience so far. Arianne was super supportive and helpful, + patient and kind. Thank you so much!!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin
Fast and very convenient. Looks great in store and the app has great support! Jel (from the chat support) was very kind and answered my questions fast and helped me. Thank you again! :)
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Paul was super helpful in getting my request fulfilled quickly. He even helped provide some tips in order to improve my store! Definitely recommend using this app.
Thank you for your feedback! Our team always aims to provide not just solutions, but also helpful advice to improve user experience. Don't hesitate to reach out if you need any assistance in the future. - Lea, Rivo Support Manager
Very nice support and very nice service. Its very user friendly to use and i can recommend this app to everyone.
Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin
Great customer support!! App works as designed, and they are very helpful! Great for email popups, and similar requirements. James is great!!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin
The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.
Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager
Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!
Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager
Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.
We're thrilled that our services have been meeting your expectations and are always here to help with anything you need.
Best regards, Kevin
Initially, I anticipated significant delays in receiving email responses when I posed a question. Nevertheless, to my surprise, I received a reply in under a minute upon sending out my inquiries. I am still perplexed about the efficiency with which they manage this process. Moreover, it was Pete who promptly provided the answer to my question and even offered additional advice for my website. The level of customer care I experienced was truly remarkable. Furthermore, the setup process for the pop-up feature was incredibly straightforward. However, I would suggest incorporating an option to eliminate the "no thanks" button, as certain websites may prefer to capture email addresses without exception. Apart from that minor recommendation, everything about the service is exceptional. I wholeheartedly endorse it and will be sure to recommend it to others.
Thank you for this awesome review! We strive to provide efficient and exceptional customer service, and we're thrilled to hear that you had such a positive experience with us. We'll definitely take your recommendation into consideration. Cheers! - Lea, Rivo Support Manager
Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin