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Customer service was excellent!!! I received a reply automatically and the agent was very kind and friendly. Resolved what I needed super quickly.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Had a few questions regarding the set up of my pop up so I chatted to the team. Paul was extremely helpful by sending videos of how to fix my issues. He also went ahead and added extra features for me.
Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding.
Best wishes, Kevin
Jeg liker veldig godt denne appen. Kjempefint at man kan endre style på den og legge til bilde for å tilpasse sin egen side. Kundeservice er eksepsjonelle. Paul var veldig imøtekommen og løsningsorientert. Følte meg godt ivaretatt. Kan anbefales på det sterkeste.
Du er fantastisk! ✨ Tusen takk for komplimentene og gode ord. Vi er så takknemlige for kunder som deg og setter stor pris på å bruke appen vår. Hvis du trenger ytterligere hjelp underveis, ikke nøl med å gi oss beskjed. Her hos Rivo er det å holde kundene fornøyde vår førsteprioritet. Skål, Kevin
Does exactly as advertised. Customer support is fantastic too! They gave me some pointers on my shop for free :)
We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
It's great! Installs EZ! Works Great! Very customizable, and easy to use. Awesome customer service too!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
The customer service for this app is AMAZING! Paul was fantastic in adding custom CSS for me as well as removing their branding from the pop-up widget.
Thanks for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. We're always here to help you customize your app to fit your needs. Happy to have you on board! 🎉
- Lea & Rivo Team
Super simple set up and great features included out of the box. Excellent support from Lance, incredibly responsive in getting my questions answered - would recommend!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything else, just let us know. We are always here for you! Best wishes, Kevin
Abbie was very prompt and helpful. Answered my questions with no delay and to the point. Now let's what kind of response I get from my customers.
Thanks so much for the 5-stars! 🌟 If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin
Pete was amazing! Helped assist with my pop up and even provided a piece of feedback on branding with tab browser logo for my website. Pete really went above and beyond my expectations. Also the app works amazing. Excited to see how many more emails we get from this pop up! Def download this for pop up email box!
Thank you so much for the wonderful review! 🙌 We're so glad that you are happy with our customer service and excited to be part of your business growth and success! If you need anything else, just let us know. All the best, Kevin
This app has amazing customer service. James was an absolute pleasure to work with. 5/5 stars for sure!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin