리뷰 (4,651)

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2023년 6월 26일

Paul was extremely helpful when I chatted with him after first downloading the app! He even made suggestions for me for my site that I was totally unaware of. Above and beyond customer service-- he answered all of my questions with knowledge, expertise and even links to supporting articles.

blackbird + lou
미국
앱 사용 기간 41분
답글 TYDAL개 2023년 6월 29일

Thanks a bunch for the awesome review! We're thrilled to hear you had such a great experience with our app and support team.😊 We're always here to help you out and provide those extra tips. Let us know if you need anything else! 🙌 - Lea, Rivo Support Manager

2022년 11월 17일

Using the app for the first time, needed some quick adjustments, contacted support via chat and had the most efficient and pleasant experience. And some giggles too (the support person had a sweet sense of humor and made great use of cute funny GIFs. I needed the laughs!). Super happy customer so far.

Nadina's Cremes
미국
앱 사용 기간 41분
답글 TYDAL개 2022년 11월 17일

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

2023년 3월 27일

I just dealt with Paul from Rivo, he was quick and efficient and gave me a couple of extra tips that will help me out. Thank you!

Affordable Furniture NZ
뉴질랜드
앱 사용 기간 41분
답글 TYDAL개 2023년 3월 27일

Thanks so much for 5-stars! 🌟 We're so pleased that you like our support! Your review means the world to us, and are always happy to help in any way we can and are available anytime.
All the best, Kevin

2022년 6월 30일

Abbie fue amable y muy rápida. Me ayudo con mis dudas, logrando que pueda usar la aplicación de una manera más facil.

Por todas México
멕시코
앱 사용 기간 41분
답글 TYDAL개 2022년 7월 1일

¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! 😊 Mis mejores deseos, Kevin

2023년 8월 20일

Big thumbs up for your wizard-level skills with the Email Pop-ups app! ✨ Navigating its quirks was a breeze with you on my side. Here's to fewer pesky email challenges and more high-fives!

Berger Australien Passion
프랑스
앱 사용 기간 41분
답글 TYDAL개 2023년 8월 22일

Thank you so much for the kind words 😊 It was our pleasure to help you navigate through the app. Your support means the world to us.
- Lea & Rivo Team

2022년 12월 14일

Arianne is fantastic! I really appreciate her help and her support. She is super kind and helped me a lot!

Stylishly
스위스
앱 사용 기간 41분
답글 TYDAL개 2022년 12월 14일

Wonderful! ✨ Thanks so much for the positive feedback and 5-star review! If there's anything else we can do, please don't hesitate to let us know. Much appreciated, Kevin

2023년 1월 12일

So Easy! added the pop up in seconds.
Customer service was also a breeze, they helped me make it even better

Jardin du Soleil Lavender Farm
미국
앱 사용 기간 41분
답글 TYDAL개 2023년 1월 16일

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

2023년 4월 24일에 편집됨

Hablar con su soporte al cliente ha sido muy rapido y efectivo. Cualquier idioma y me ha ayudado mucho a solucionar mi problema.
El agente que me ha atendido (Pete) Ha sido muy amable y resolutivo.

Planeta Eco 🌍🍂
스페인
앱 사용 기간 41분
답글 TYDAL개 2023년 4월 25일

Me alegra que hayas tenido una experiencia positiva con nuestro equipo de soporte al cliente. Gracias por compartir tu experiencia con nosotros. ¡Que tengas un buen día! - Lea, Rivo Support Manager

2022년 7월 20일

This was super easy to install and use. I was expecting an automated chat bot, but I spoke to a real person (Pete) who even made suggestions for how I could improve my store conversions! Very helpful. Wish all help was like this!

Holiday Village Trees
오스트레일리아
앱 사용 기간 41분
답글 TYDAL개 2022년 7월 20일

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process and our customer support. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

2022년 8월 16일

Customer service is amazing! Love all the features of the app! Made it really easy to create all the page popups I need.

Crypto Whales Card Game
미국
앱 사용 기간 41분
답글 TYDAL개 2022년 8월 17일

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin