Omtaler (4 651)
Raffiner
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Etter vurdering
Quick and friendly service... not to mention funny! Thanks for helping me fast and keeping me laughing with your emoji's
We're so glad to know that you had a great experience chatting with us. 😃 If there's anything else you need along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin
I used the email pop-ups just as an add-on for the new store i built. The installing and setting up was super easy! But the customer service / chat-pop-up. 5/5. Ryan, specifically, was super quick to verify my store and take out the "powered by rivo" underneath the pop.up (which is a free service), and then also was kind, quick witted, joyful, and gave me pointers for my new business. MERCI! I'm really happy with customer care. :)
We always make sure to provide our customers with the best apps and customer service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Great support - Paul was amazing. Both as a therapist and tech support to get my inquiry resolved for the app. Will be testing full functionality soon.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Recently signed up for it and it works great and the pop ups are extremely fast! Customer support is extremely helpful and fast as well.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin
The customer support is fantastic! Spoke with Alex, who helped me really quickly and gave me some personalised suggestions to make my experience even better.
I am so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Alex
L'application fonctionne parfaitement, j'ai pu poser mes questions très rapidement à quelqu'un avec leur fonctionnalité de chat. La personne était très à l'écoute et bienveillante et a trouvé des solutions.
Merci beaucoup pour les commentaires fantastiques, et vos suggestions sont excellentes! Je les ai soumis à notre équipe de développement, mais si vous avez plus de détails que vous souhaitez ajouter, faites-le nous savoir à tout moment via le chat. 😊 Très apprécié, Kévin
Support is five stars. Abbie was great in helping me get my pop-up dialed in just how I wanted it. Easy to use and amazingly quick and helpful support.
Thank you so much for your kind words! Its our pleasure to provide you with quick and helpful support, and so glad that you found our app easy to use. We're always here to help if you ever need anything else! - Lea, Rivo Support Manager
Installed the app and had a chat with Lance, such a gentleman, not only he helped me to remove the logo, he also added new features for free and even gave me really good suggestions on my store. Loved chatting with him and I have the pop up running on my shop in less than 5 mins. great customer service.
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Great fast customer support. App works well and is very customizable. They will even enable custom css for you to make your own edits
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
abbie the lady who helped me was very nice and kind , very helpful
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin