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Etter vurdering
its hard to imagine that after 2 years these people at Rivo are still telling people that integration with FLOW will be fixed. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to work out why it didn't work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to a thread expecting me to go away. I have no interest in the bandaide workaround that most in the thread said didnt work, with adding a discount code and other hocus pocus. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since that thread was started.
A thread that contains similar comments to mine that people have invested time and money in their business only to have this app not work with delivering the most common on things in 2024. A welcome email!
How about that for professionalism. Its just lip service, hard to imagine they have any intention of fixing this. Do not install this app if you have intentions of automating a welcome email.
What an app! Great experience.
Woohoo! Thanks for the love! 😄 We're thrilled you're having a great experience with our app. Keep enjoying!
- Kevin & TYDAL Team
For what it does - popup email capture and instant discount code generation that works - this is the best in the business. It stands alone. No competition. You can research this claim too. I've done it. And it's free. Not sure how long it will stay free. I have no ties with the company... the product is stable, robust, yet simple, and works very well. Need help with anything, they are ready to help. The product itself does not require any help. If you use this product, consider supporting them by purchasing other products or simply upgrading. If this is what you're looking for, save your time, install, and configure. I've just saved you valuable time. Focus on function. Don't waste your time on every superficial detail that may even end up driving customers away from your store. Install and enjoy! Thanks guys.
Thank you for such an amazing review! We're so glad to hear the app works well for your needs and that you had a smooth experience. Your support and recommendation mean a lot to us! 😊
- Kevin & TYDAL Team
Ask for SAM, really helpful and quick
Help team is super helpful and professional. They fixed my issues when I didn't think it could be done. Awesome job. Thanks
We're so glad our help team could fix those issues for you! Thanks for the awesome feedback. Here to impress anytime! 🌟
- Kevin & TYDAL Team
This app is super easy to work with! The support team is quick to help with any questions or trouble shooting. Highly recommend.
Thanks for the high praise! We're glad you find our app easy to use and our support helpful. Your recommendation means a lot to us!
- Kevin & TYDAL Team
So grateful for this app for making pop-ups and collecting emails so much easier!
We're so glad to hear the app is making pop-ups and email collection easier for you. If you need any more help, we're always here to support you!
- Kevin & TYDAL Team
The chat was really helpful... The rep Sam even gave me suggestions for improving my store... This app is definitely a great investment...
We're so glad our team could help and offer valuable suggestions. Excited to see your store thrive with the app! 💪
- Kevin & TYDAL Team
Adrian was a great help!
Awesome, so glad our support team was a great help! 😊 Thanks for the love—we’re always here for you!
- Kevin & TYDAL Team
Easy to use and fantastic results quickly!
Stoked you’re seeing fantastic results so fast! Thanks for loving the ease of use—here’s to more wins! 🚀
- Kevin & TYDAL Team