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after 5 minutes of using the app, I saw how should be the best customer service ... Thanks for your help
Thank you for the 5-star review! We appreciate you using the app. Best regards, Kevin
I'm new to this app and naturally I had some questions. I spoke with Abbie and she was AMAZING! So helpful and fast, I really appreciate you so much Rivo and Abbie.
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
The app looks amazing for email pop-ups to collect much needed customer information for marketing. Paul was amazing help on the chat function, fast, efficient and very friendly. He also added some more functionality for free. Love it!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
I haven't really used this particular app yet - it was just the installation and then the removal of the name of the Developer?...anywayl, Alex was through, friendly, helpful and even went above and beyond by adding the ability for me to add the site logo for more Brand exposure. 10/10 Couldn't ask for more.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I used this app to quickly set up email pop-ups to grow my customer list. So far it works perfectly! Plus, the customer service is phenomenal!
Thanks so much for the 5-Star review! If you have further questions or if we can help along the way, feel free to reach out to us anytime. 🤩 All the best, Kevin
Fast communication, easy to connect to support, very nice and helpful! Highly recommend! 10/10 for the service and customer service.
What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🍻 Cheers, Kevin
Customer support is awesome! Very easy to use and looks professional. Recommend to any Shopify store
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Easy to use and setup, and support team is a breeze! Quick responses and friendly team. Pete was great in getting set up!
Thanks so much for the 5-stars! If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin
Amazing chat. I have downloaded apps, wasn't getting them to do what i wanted in the first 30 minutes and deleted them. Knowing I have someone to chat almost instantly help build my new store, makes all of this not so scarry!
Very glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Therese went ABOVE and beyond.... incredibly helpful and so much fun to chat with. Blown away by the support on my first interaction with Rivo Support. Highly recommend!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin