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Yaci was great at assisting me today! She helped me out with some problems and immediately helped me fix them, we also had a great GIF convo! I was happy to realize they were not bots lol which is why i give it a 5/5!! :)
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin
super disponibili super veloci e soprattutto gratis, ci sono molte app per cui paghi ma questa è gratis e ti da 100 volte tanto rispetto ad un'app a pagamento
Che recensione meravigliosa! Questo ha reso la nostra giornata e siamo così grati per i commercianti come te! Siamo sempre qui e felici di aiutare in ogni modo possibile. 😊 Grazie, Kevin
I had a truly great experience, as always, when asking for something! The team is highly efficient and knows how to address your requests effortlessly. Pete did an incredible job in no time. I would love to witness the app's evolution in the future and see new features, etc.
Thanks a ton for the amazing review! 🙌 We're so glad to hear you had a great experience and that our team was able to address your concerns. We'll keep working hard to bring you more exciting features in the future. 🚀
- Lea & Rivo Team
Quick and friendly service... not to mention funny! Thanks for helping me fast and keeping me laughing with your emoji's
We're so glad to know that you had a great experience chatting with us. 😃 If there's anything else you need along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin
I used the email pop-ups just as an add-on for the new store i built. The installing and setting up was super easy! But the customer service / chat-pop-up. 5/5. Ryan, specifically, was super quick to verify my store and take out the "powered by rivo" underneath the pop.up (which is a free service), and then also was kind, quick witted, joyful, and gave me pointers for my new business. MERCI! I'm really happy with customer care. :)
We always make sure to provide our customers with the best apps and customer service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Great support - Paul was amazing. Both as a therapist and tech support to get my inquiry resolved for the app. Will be testing full functionality soon.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Recently signed up for it and it works great and the pop ups are extremely fast! Customer support is extremely helpful and fast as well.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin
The customer support is fantastic! Spoke with Alex, who helped me really quickly and gave me some personalised suggestions to make my experience even better.
I am so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Alex
L'application fonctionne parfaitement, j'ai pu poser mes questions très rapidement à quelqu'un avec leur fonctionnalité de chat. La personne était très à l'écoute et bienveillante et a trouvé des solutions.
Merci beaucoup pour les commentaires fantastiques, et vos suggestions sont excellentes! Je les ai soumis à notre équipe de développement, mais si vous avez plus de détails que vous souhaitez ajouter, faites-le nous savoir à tout moment via le chat. 😊 Très apprécié, Kévin
Support is five stars. Abbie was great in helping me get my pop-up dialed in just how I wanted it. Easy to use and amazingly quick and helpful support.
Thank you so much for your kind words! Its our pleasure to provide you with quick and helpful support, and so glad that you found our app easy to use. We're always here to help if you ever need anything else! - Lea, Rivo Support Manager