Rivo Popups ‑ Email Pop ups , 3.894 avaliações
Mike is very accommodating and helpful and even suggested other details on the website that will help improve the website.
Very easy to use and set-up! Customer service was on point as well, Paul was a big help when trying to remove the 'Powered by Rivo" label!!!
As a new customer, Jel provided the most fantastic support. She made me feel like the most important person she had helped all day. As a small independent retailer, there is only one person managing everything - so to get personalised help is a godsend! And the pop up will hopefully help us build our database!
We are thrilled that we've provided you with fantastic support and personalized assistance. It's always rewarding for us to hear that we have been able to make a positive impact on our customers, especially small independent retailers like yours. We are glad that our app will help you build your database, and we hope our services will continue to meet your needs. Thank you for choosing us, and please let us know if you need any further assistance.
Best wishes, Kevin
I am so pleased with the service I received from Pete who kindly helped my store enable custom CSS. He was very efficient and friendly. Thank you!
We're so glad that you're pleased with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
Arianne provided excellent support. She helped me enable the popup and test it to be sure it would work alongside my other discounts app.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Excellent app and chat support service. Personalization makes the experience so much better. Thanks for everything Adriane
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin
I want to give a shout out to Andriane who helped me today with several things with my store. Fast response time Thanks Again, Adriane
We're glad that we were able to provide you with fast and helpful assistance with several things related to your store. If there's anything else we can help you with, just let us know anytime.
Pete helped me with my concerns, very nice support. I recommend. <3 thank you very much <3 <3 <3 <3 <3
Your recommendation is the highest form of compliment, and we're grateful for your support. If there's anything else we can do, just let us know.
Awesome app. I've tried dozens of shopify apps and this is one of the best. Paul was super helpful when I had a question regarding already subscribed customers. Highly recommend.
Thank you for taking the time to share your positive experience with our app! We always strive to provide excellent customer service, and it's great to know that our efforts are appreciated. Thank you for your recommendation, and please don't hesitate to reach out if you have any further questions or feedback.
All the best, Kevin
Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin