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Great and quick support, Pete responded quickly and provided all the info I needed. There aren't many design options without css knowledge, but great interface and easy integration.
We are delighted that we were able to provide you with great and quick support and that you found our interface easy to integrate. We also appreciate your feedback regarding the design options and will take this into consideration as we continue to improve our product. Thank you for choosing our app!
Much appreciated, Kevin
I chose this app as it seemed simple and user friendly and I was not disappointed! Within minutes I had a visually appealing pop-up for my website to help build my email subscribers list! I dealt with Abbie and she was just so much fun to chat with.
I just added this add to app to my store for pop ups and so far it has been very easy to use. The chat function to enable other features was very helpful and they also added a lot of helpful suggestions to make my...
Hi, RIALLUX.CO team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!
Hi, Rustic Smoke Candle Co. team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin
great customer service, I was able to chat with someone quickly and they were able to help me easy to use and user friendly
hundred percent free
love it :)
Thank you so much for the positive feedback! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that. Feel free to reach out to us anytime. 😊 Best regards, Kevin
I used this to put a pop up for people to sign up for free shipping. The instant chat was very helpful
So far it has been extremely easy to use and I got excellent customer support from Therese. She was very quick to answer my question.
Hi, Vegan Asian Kitchen team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
Jel was *very* friendly & also helpful (two distinct things, as you know!). Two thumbs up for her!
As for the app, I'm a bit disappointed to find I have to bust out the (nearly non-existent) CSS skills in order to have some of the customization that's built in to other Shopify popup apps. Then again, beggars can't be choosers (when using free tools, no less!)...so there's that! (C:
Thank you for sharing your feedback on the app. We value your insights and want to let you know that we are constantly working on making improvements to enhance your experience. In addition, we have a lot of helpful CSS tips available on our help site at this link: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css
Please feel free to reach out if there is anything else we can do to further enhance your experience. We're here to help!
Cheers,
Lea
I am using this app to create popups on my website. Customer service is great so far! Can't wait to make my first poop up!
Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin
I just installed the app & so far, so good. I replaced another app with this one. Vicky was amazing with assisting me :)
Hi, BeYOUtifully Favored, LLC ! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin