Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
5 de abril de 2024

Very easy and useful application, great customer service. Highly recommended!

Adaptoheal
México
Aproximadamente 2 anos usando o app
TYDAL deixou uma resposta 8 de abril de 2024

Thanks a lot! We're thrilled you found our app easy, useful, and our service great. Your recommendation means the world to us!
- Kevin & TYDAL Team

31 de janeiro de 2024

Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!

Idaho Soap Company
Estados Unidos
7 meses usando o app
TYDAL deixou uma resposta 2 de fevereiro de 2024

So happy our chat support got your issue solved quickly! We're here to make things smooth and easy. Thanks for the shout-out! 😊
- Kevin & Rivo Team

29 de março de 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

My Store
Estados Unidos
5 meses usando o app
TYDAL deixou uma resposta 1 de abril de 2024

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊
- Kevin & TYDAL Team

29 de março de 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Born to be Free
Estados Unidos
3 meses usando o app
TYDAL deixou uma resposta 1 de abril de 2024

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊
- Kevin & TYDAL Team

7 de janeiro de 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Dragon Design House
Alemanha
Aproximadamente 1 ano usando o app
TYDAL deixou uma resposta 12 de janeiro de 2024

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback!
- Lea & Rivo Team

18 de fevereiro de 2024

This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.

NTO
Países Baixos
3 meses usando o app
TYDAL deixou uma resposta 19 de fevereiro de 2024

So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else!
- Kevin & TYDAL Team

21 de março de 2024

Needed help so used the chat and spoke to Jamie and she was incredibly helpful, highly recommended!

Fanattik-Trade
Reino Unido
Mais de 1 ano usando o app
TYDAL deixou uma resposta 25 de março de 2024

Thanks for the high recommendation! We're thrilled you found our chat support so helpful. Your satisfaction is our top priority. Reach out anytime!
- Kevin & TYDAL Team

1 de fevereiro de 2024

Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!

Provvista Designs
Estados Unidos
11 meses usando o app
TYDAL deixou uma resposta 5 de fevereiro de 2024

Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you!
- Kevin & Rivo Team

24 de janeiro de 2024

I've only had the app for a short time so it's hard to make any decisions yet. However, the app works very well. It connects directly to Shopify and the customer sees the discount code right on the screen and doesn't have to go back to email. This is a huge benefit for me. I am also very happy with the way the customer account works. Especially Miss Arianne was very helpful and proactive in helping me with the whole installation and now everything works perfectly. Thank you for your work.

antonielecher
Tchéquia
7 dias usando o app
TYDAL deixou uma resposta 26 de janeiro de 2024

Thanks for your feedback! It's great to hear you're enjoying the app's seamless Shopify integration and our proactive customer support. We're here to ensure everything runs smoothly!
- Kevin & Rivo Team

15 de fevereiro de 2024

Jel was very helpful! Super proactive, clear, concise, and just plain delightful.

Onus Optics
Estados Unidos
Aproximadamente 1 ano usando o app
TYDAL deixou uma resposta 19 de fevereiro de 2024

Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you!
- Kevin & TYDAL Team