Avaliações (4 624)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de outubro de 2022

Good app. Therese was really helpful with setting up! I'm able to customise the popup so it matches with my brand which is great. Would recommend

NYANZA D
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 3 de outubro de 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

15 de setembro de 2022

I used this app for a pop up tool. Said I could remove the 'powered by Rivo' wording by talking to an advisor in the chat box, i assumed it would be a marketing ploy but actually it WAS compltley free! I spoke to Jel who could not have been more helpful and added some extra benefits to my account. Thanks!

Soul and Flare
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 15 de setembro de 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

Editado a 2 de dezembro de 2022

Lance helped me so much with this app and how to navigate other things on my website. This app helped me customize a pop up to get more subscribers(that also looked great on my website) and also customized other things on my website. I highly recommend.

Babe O'Clock
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 2 de dezembro de 2022

So glad that you like our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

31 de março de 2023

Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service

Pineapple & Daisy
Austrália
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 2 de abril de 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

5 de junho de 2023

Fantastic customer service. Replies within minutes! Great app and doesn't slow down site speed at all.

Eden's Temple
Irlanda
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 5 de junho de 2023

Thank you for the feedback! We're thrilled to hear you had a fantastic experience with our support team. Ensuring our users' experience is top-notch is our number one priority. Let us know if you need anything else! - Lea, Rivo Support Manager

7 de abril de 2022

Honestly, Abbie was the best customer service rep and gave me the best and easiest experience!!! My issue was solved in minutes and I actually received more help than I knew I needed. Great work. I am definitely #TeamRivo .. Thanks Abbie.

TASTE RICH
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 8 de abril de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

3 de agosto de 2022

First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features

Inspired By Coastal
Austrália
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 3 de agosto de 2022

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin

1 de novembro de 2022

Used the app today to create a pop up to capture more emails for my storefront. The templates were easy to navigate and perfect for what I needed. I was also helped by Paul today, who was very pleasant and efficient in answering my questions. Great customer service.

Electricity Planning
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 2 de novembro de 2022

Wonderful! We are always here to help, and super excited that our app is perfect for your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

12 de fevereiro de 2022

easy to use!!! friendly user enviroment! I loved it easy to use!!! friendly user enviroment! I loved it

Merch_55
México
Aproximadamente 1 ano usando a aplicação
14 de outubro de 2022

Nice app with a very helpful support team! They react very fast and try everything to solve your issues! :)

Sanbimu
Alemanha
Aproximadamente 1 ano usando a aplicação
Questão respondida por TYDAL 14 de outubro de 2022

We appreciate you leaving a 5-star review! If there's anything else we can do along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin