Recensioner (4 646)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
27 september 2022

Lance was very helpful. He assisted me with setting up my email opt-in pop-up and showed me how to add my logo as the favicon for my website. He went above and beyond to help me!

Garden Queen
USA
10 månader användning av appen
TYDAL svarade 28 september 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! If you ever need anything else, please let us know. We are here for you anytime. All the best, Kevin

27 maj 2022

I love this app, Brother Lance from customer support helped me a lot, THANK YOU !!! this app became a part of my store, also thanks for having a great customer support !!!

Toys Angeles
USA
10 månader användning av appen
TYDAL svarade 27 maj 2022

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

Redigerat 12 februari 2022

the app is very good and easy to use and Abbie was very helpful, i love the way it looks and operates,

BLACQKOI
Australien
10 månader användning av appen
TYDAL svarade 14 februari 2022

Thank you so much for the 5-star review, BLACQKOI! We're always here and happy to help! All the best, Kevin

24 juli 2022

Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme.
Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet.
On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge.
Man fühlt sich wohl.

jakkalclo
Tyskland
10 månader användning av appen
TYDAL svarade 25 juli 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin

19 november 2022

Support was very responsive and the app works very well. It was easy to set it up for my Shopify store.

TL Tech Pro Shop
USA
10 månader användning av appen
TYDAL svarade 21 november 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

7 november 2022

Paul was very helpful. He helped me to get the Rivo logo removed. What an amazing customer friendly approach he has. Keep up the great work Paul and Rivo team.

Charmaa
Kanada
10 månader användning av appen
TYDAL svarade 9 november 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

14 september 2022

Support system is awesome went above and beyond for me. The app itself is exactly what I needed. Thought I would have to pay to remove branding but it was totally free. The design is perfect and seamless and flows with my store. I love you guys

maidenessentials
USA
10 månader användning av appen
TYDAL svarade 14 september 2022

Wonderful! 🤩 We are super excited that our app was exactly what you needed and are happy that you are satisfied with our support! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2 oktober 2022

It is very easy to set up. So far, it's working great for our store. Arianne is very friendly and eager to help with anything we need to make the popup work for our needs. I recommend it. Thank you!

Gifts By Mia
Nya Zeeland
10 månader användning av appen
TYDAL svarade 3 oktober 2022

Thank you so much for the positive feedback and 5-Stars! We're so glad you are happy with our customer support and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! ✨ Best wishes, Kevin

27 november 2022

Fácil de usar! Simple y cumple su función. Es intuitiva. Se puede configurar. Muy recomendable. ¡Soporte inmediato y muy resolutivo!

O|Q Circular
Spanien
10 månader användning av appen
TYDAL svarade 27 november 2022

¡Eres tan maravilloso! 🎉 ¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

30 april 2022

I've barely been able to use the app yet, but your customer service (Abbie) is amazing! Super fast and personable - so happy to talk to a lovely human!

TinyHappyAbstract
USA
10 månader användning av appen
TYDAL svarade 2 maj 2022

We're so happy to see that you had a great experience with our customer service! 😃 We're always striving to help you and your business succeed! Best wishes, Kevin