Recensioner (4 646)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
30 juni 2022

I got this app for my shopify store I just bought and needed some support to take the site branding off. Next thing I know Abbie was right there to assist me and I didn't want to leave the chat. I felt care, engagement, and genuine support from this young lady. Not only for my direct need but as we progressed Abbie filled me in on things I needed to know and some things I didn't even know I needed to know! As well as providing me with some awesome perks. She was insightful, sweet, and so helpful. The app itself is a GREAT addition to my website but having Abbie there to guide me was more than I could have asked for. Thank you, Abbie for your amazing support and responses. :D

Tapestrae
USA
Mer än 2 år användning av appen
TYDAL svarade 30 juni 2022

You are amazing! ✨ Thank you so much for the thoughtful review and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

20 juni 2022

Highly recommend this app! It adds a great feature and the customer service is out of this world! Betty was beyond helpful! 10 out of 10!

Pine Top Brand
USA
Mer än 2 år användning av appen
TYDAL svarade 20 juni 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

Redigerat 3 juni 2022

I found the interface very very easy to use - intergration with shopify worked perfectly - great support as well!

Poster Projects
Danmark
Mer än 2 år användning av appen
TYDAL svarade 3 juni 2022

We're so glad you're happy with our app! Thanks so much for the positive 5-star review! If you have further questions or experience issues along the way, please let us know. Cheers, Kevin

15 februari 2022

Fantastic service from Harleen to get all set up :) Thanks for the great app and swift assistance, very good service.

VXS GYM WEAR
Storbritannien
Mer än 2 år användning av appen
TYDAL svarade 15 februari 2022

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars! 🤩 All the best, Kevin

23 juni 2022

Ryan was super helpful and his customer service was beyond amazing. Thanks again for helping me get the opt-in popup fixed.

Purposely Kreative Design Studio
USA
Mer än 2 år användning av appen
TYDAL svarade 23 juni 2022

Your kind words mean the world to us! Thank you so much for the positive feedback, and we are grateful that you are happy with our services! 🤩 Much appreciated, Kevin

18 juni 2022

It can be intimidating to be a new small business owner, especially if you decide to build your website from scratch and have no idea what apps you should add. Vicky from Rivo Email popups was a HUGE help and assisted me greatly with my request as well as giving me recommendations on how to improve my store. The fact that Vicky went above and beyond to help shows that Rivo invests in its employees. Thank you Vicky!!

pawfecto.au
Australien
Mer än 2 år användning av appen
TYDAL svarade 20 juni 2022

Thank you so much for the thoughtful review and wonderful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin

2 juni 2022

I used this app to help capture customer information and help drive sales. I have been very happy happy with the customer service Ive received as well

sender-rampsANZ
Australien
Mer än 2 år användning av appen
TYDAL svarade 2 juni 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the 5-stars and we greatly appreciate you using our app! If you have further questions along the way, just let us know. We are always happy to help. 😊 All the best, Kevin

9 juli 2022

So Vicky from the support was amazing. Helpful, sweet, and fast. The pop-up looks great, I love the copy and it will really help us.

Bike Binderz Canada
Kanada
Mer än 2 år användning av appen
TYDAL svarade 11 juli 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

1 april 2022

The customer service for this app is absolutely amazing. Very easy to use and helpful for my store.

jadoreneedlepoint
USA
Mer än 2 år användning av appen
TYDAL svarade 1 april 2022

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 All the best, Kevin

17 februari 2022

Harleen was great in proving me a quick solution to my issue. So far, loving the app. Thanks so much!

Peek Baby Co.
USA
Mer än 2 år användning av appen
TYDAL svarade 17 februari 2022

Glad that we were able to help fix the issue you were having. 🌟 Thank you so much for leaving a positive 5-star review. Let us know anytime if there's anything else we can help with. All the best, Kevin