Recensioner (4 653)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
8 oktober 2022

Lance was excellent, he provided me with to the point info, quick and easily, as well as giving me some advice on my site, and some tools I could use. Great support.

Orchids In Print
Australien
3 dagar användning av appen
TYDAL svarade 10 oktober 2022

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

18 maj 2023

Personalization is free of charge, and they remove the powered by rivo writing below for free! Great app and great support from Pete!

cutiesss.com
Italien
3 dagar användning av appen
TYDAL svarade 19 maj 2023

Thank you so much for your lovely feedback! It means the world to us to know that you had a great experience with our app and our team. We're always here to help with anything you may need. Thanks again for choosing our app! - Lea, Rivo Support Manager

3 december 2022

Awesome app! The customer service response time is fast and phenomenal as well! Mica helped me with any questions I had and even gave me a few tips to improve my Shopify store! Definitely an app you should add!

airday
Polen
3 dagar användning av appen
TYDAL svarade 5 december 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

30 januari 2022

I was looking for a simple and easy to use pop up app and I have found it in Rivo! They are so helpful, Arianne was amazing! I am so pleased with how easy and useful Rivo is to my store.

Shinkah Beauty
USA
3 dagar användning av appen
TYDAL svarade 31 januari 2022

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin

13 december 2022

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

SarussiUpcycling
Storbritannien
3 månader användning av appen
TYDAL svarade 19 december 2022

Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

18 mars 2023

Amazing, friendly and very professional. I needed help and Abbie was the one helping me, instant replies and not just that, she gave me great advice for a better store. Thank you and this app is highly recommended!! Keep it up

WaggyLeo
Litauen
3 dagar användning av appen
TYDAL svarade 19 mars 2023

We strive to provide exceptional customer service, and we are glad to hear that we met your expectations. We appreciate your recommendation, and we will definitely keep up the good work. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thanks, Kevin

2 december 2022

Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.

EcoFora
Belgien
3 månader användning av appen
TYDAL svarade 4 december 2022

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

3 november 2022

Lance was awesome! He helped me remove the Rivo tag at the bottom and even helped me understand how to update my Favicon!

Tiny Otters - Soft Childrens Pajamas
USA
3 dagar användning av appen
TYDAL svarade 4 november 2022

So glad that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

30 november 2022

I am now able to allow new users to subscribe to my site conveniently. Great help given by Arianne who help to remove the branding and provide more help in building my site. 10 stars for her service and app.

Elmerie Collections
Singapore
3 dagar användning av appen
TYDAL svarade 30 november 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

10 augusti 2023

I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!!

orzonta
Tyskland
3 dagar användning av appen
TYDAL svarade 14 augusti 2023

Thank you so much for sharing your experience with us! 🙌 We're thrilled to have you on board, and we're glad the setup was a breeze. 👍 If you need any further assistance, our team is here for you!
- Lea & Rivo Team