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Lance was excellent, he provided me with to the point info, quick and easily, as well as giving me some advice on my site, and some tools I could use. Great support.
We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Personalization is free of charge, and they remove the powered by rivo writing below for free! Great app and great support from Pete!
Thank you so much for your lovely feedback! It means the world to us to know that you had a great experience with our app and our team. We're always here to help with anything you may need. Thanks again for choosing our app! - Lea, Rivo Support Manager
Awesome app! The customer service response time is fast and phenomenal as well! Mica helped me with any questions I had and even gave me a few tips to improve my Shopify store! Definitely an app you should add!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
I was looking for a simple and easy to use pop up app and I have found it in Rivo! They are so helpful, Arianne was amazing! I am so pleased with how easy and useful Rivo is to my store.
We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin
I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.
Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Amazing, friendly and very professional. I needed help and Abbie was the one helping me, instant replies and not just that, she gave me great advice for a better store. Thank you and this app is highly recommended!! Keep it up
We strive to provide exceptional customer service, and we are glad to hear that we met your expectations. We appreciate your recommendation, and we will definitely keep up the good work. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thanks, Kevin
Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.
Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin
Lance was awesome! He helped me remove the Rivo tag at the bottom and even helped me understand how to update my Favicon!
So glad that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
I am now able to allow new users to subscribe to my site conveniently. Great help given by Arianne who help to remove the branding and provide more help in building my site. 10 stars for her service and app.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!!
Thank you so much for sharing your experience with us! 🙌 We're thrilled to have you on board, and we're glad the setup was a breeze. 👍 If you need any further assistance, our team is here for you!
- Lea & Rivo Team